At a Glance
- Tasks: Lead a team to ensure top-notch IT/OT service delivery and client satisfaction.
- Company: Join Kapsch Group, a leader in innovative technology solutions.
- Benefits: Enjoy hybrid work, professional development, and unique employee perks.
- Other info: Dynamic role with opportunities for continuous improvement and career growth.
- Why this job: Make a real impact by enhancing operational performance and client relationships.
- Qualifications: Experience in service delivery and strong leadership skills required.
The predicted salary is between 63000 - 77000 $ per year.
Kapsch Group is looking for an experienced Service Delivery Team Lead to oversee the VIC Services & Maintenance portfolio.
This role is pivotal in ensuring operational performance, customer satisfaction, and continuous improvement.
The successful applicant will manage contract performance, build strong relationships with clients, and ensure compliance with ITIL practices.
The position offers a hybrid work environment with opportunities for professional development and unique employee benefits.
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Service Delivery Team Lead employer: Kapsch Group
Kapsch is an exceptional employer, offering a dynamic work environment where innovation meets tradition. As a family-owned company with over 130 years of experience, we prioritise employee growth through continuous learning opportunities and a collaborative culture that values each team member's contributions. Located in the vibrant APAC region, our commitment to transforming urban mobility with cutting-edge technology ensures that you will be part of meaningful projects that make a real impact on communities.
