Account Manager – SaaS $110k + super ($140k OTE).
We're partnering with a fast-growing SaaS company that is looking to hire an Account Manager to manage and grow a portfolio of enterprise customers.
This is a commercially focused role where you'll be responsible for renewals, expansion opportunities and executive stakeholder engagement across a portfolio of established customers.
The business works with some of Australia's and the world's most recognisable brands and has built a strong reputation within its market.
Responsibilities:
• Manage a portfolio of enterprise customers
• Own renewals and retention outcomes
• Identify expansion, upsell and cross-sell opportunities
• Build relationships with key stakeholders from operational users through to executive sponsors
• Identify risks early and proactively develop retention strategies
• Work closely with customer success, product and leadership teams
Requirements:
• 2+ years experience in Account Management, Customer Success or Customer Growth roles
• Experience managing renewals and commercial conversations
• Exposure to upsell and cross-sell opportunities
• SaaS or software background preferred
• Experience working with Salesforce or similar CRM
If you'd like to learn more, please get in touch for a confidential discussion.
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Strategic Enterprise SaaS Account Manager in Melbourne employer: Kaliba
Kaliba is an exceptional employer that prioritises the growth and development of its employees, offering structured training and clear career progression in the vibrant city of Melbourne. With a strong starting salary and uncapped commissions, you will thrive in a supportive work culture that encourages collaboration and innovation, making it an ideal place for those seeking a meaningful and rewarding career in technology recruitment.
