At a Glance
- Tasks: Manage and grow enterprise customer portfolios while driving renewals and expansion opportunities.
- Company: Join a fast-growing SaaS company with a stellar reputation.
- Benefits: $110k base salary plus super, with potential earnings of $140k OTE.
- Other info: Dynamic role with opportunities for professional growth and collaboration.
- Why this job: Work with top brands and make a real impact in the SaaS industry.
- Qualifications: 2+ years in Account Management or Customer Success, SaaS experience preferred.
The predicted salary is between 110000 - 110000 $ per year.
We're partnering with a fast-growing SaaS company that is looking to hire an Account Manager to manage and grow a portfolio of enterprise customers. This is a commercially focused role where you'll be responsible for renewals, expansion opportunities and executive stakeholder engagement across a portfolio of established customers. The business works with some of Australia's and the world's most recognisable brands and has built a strong reputation within its market.
Responsibilities
- Manage a portfolio of enterprise customers
- Own renewals and retention outcomes
- Identify expansion, upsell and cross-sell opportunities
- Build relationships with key stakeholders from operational users through to executive sponsors
- Identify risks early and proactively develop retention strategies
- Work closely with customer success, product and leadership teams
Requirements
- 2+ years experience in Account Management, Customer Success or Customer Growth roles
- Experience managing renewals and commercial conversations
- Exposure to upsell and cross-sell opportunities
- SaaS or software background preferred
- Experience working with Salesforce or similar CRM
Account Manager in Melbourne employer: Kaliba
Kaliba is an exceptional employer that prioritises the growth and development of its employees, offering structured training and clear career progression in the vibrant city of Melbourne. With a strong starting salary and uncapped commissions, you will thrive in a supportive work culture that encourages collaboration and innovation, making it an ideal place for those seeking a meaningful and rewarding career in technology recruitment.
