Service Manager in Perth

Service Manager in Perth

Perth Full-Time On-site
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Kalamunda Toyota is looking for an experienced Service Manager to lead our Service and Pre‑Delivery departments.

This is an opportunity to join a well‑established, family‑owned Toyota dealership and play a key role in driving customer satisfaction, team performance, and operational success.

Why Join Us?

  • Competitive salary package
  • Performance bonuses
  • Company vehicle and fuel card
  • Mobile phone allowance
  • Ongoing training and development
  • Career growth opportunities
  • Supportive family‑owned business

What You'll Be Responsible For

  • Leading the Service and Pre‑Delivery teams
  • Managing workshop workflow with the Workshop Manager
  • Monitoring technician productivity and performance
  • Supporting staff development and training
  • Ensuring build targets and quality standards are achieved
  • Overseeing accurate and timely paperwork completion
  • Communicating delivery timelines and updates to Sales Managers
  • Achieving Toyota and internal performance targets
  • Identifying opportunities to improve department performance
  • Maintaining high levels of customer satisfaction

What We're Looking For

  • Automotive industry management experience
  • Current WA manual driver's licence
  • Strong leadership and people management skills
  • Excellent communication skills
  • Ability to prioritise and manage competing demands
  • Strong organisational and problem‑solving abilities
  • Confident computer skills
  • Automotive trade qualification (desirable)

About Kalamunda Toyota

For more than 40 years, Kalamunda Toyota has proudly served private, commercial, and mining customers across Perth and the Hills region.

As a family‑owned dealership, we invest in our people and provide long‑term career opportunities within Australia's most trusted automotive brand.

Employee Benefits

  • Ongoing training and support
  • Employee discounts on Toyota products and services
  • Discounts on shopping, dining, travel and entertainment
  • Employee Assistance Program (EAP)

Find out more:
https://www.kalamundatoyota.com.au/careers/m/careers-enquiry/

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Contact Details:

Kalamunda Toyota Recruitment Team