At a Glance
- Tasks: Match carers with clients and manage daily rosters using ShiftCare.
- Company: Just for u Care, a leading in-home care provider in Melbourne.
- Benefits: $73,000 – $77,000 salary, hybrid work model, and training support.
- Other info: Join a values-driven team with opportunities for personal growth.
- Why this job: Make a real difference in people's lives while working in a supportive team.
- Qualifications: Experience in rostering or coordination, strong organisational skills, and clear communication.
The predicted salary is between 73000 - 77000 $ per year.
Match carers with clients and make a real difference every day.
Work on our new ShiftCare rostering platform.
About us
Just for u Care is a Melbourne-based, government-approved in-home care provider. We deliver personal care, dementia care and Support at Home services for older Australians, alongside NDIS disability supports. Our clients rely on us to send the right carer, at the right time, every time, and our rostering team is at the centre of that.
About the role
As a Rostering Coordinator, you’ll be part of a small, close-knit rostering team, reporting to our Rostering Team Leader. Your focus is the day-to-day roster: making sure every client gets the right carer at the right time, and keeping things running smoothly when plans change. You’ll have the support and guidance of an experienced team leader, so you can focus on doing great rostering.
What you’ll do
- Build and maintain rosters in ShiftCare, matching carers to clients by skills, availability, preferences and continuity of care.
- Fill open shifts and manage last-minute changes, cancellations and absences.
- Answer calls and enquiries from clients, families and carers in a friendly, professional way.
- Keep carer availability and client details accurate and up to date.
- Work with Care Consultants on new client starts and service changes.
- Follow SCHADS Award and compliance requirements when building rosters.
- Check timesheets and shift data to support accurate payroll.
- Escalate complex issues to the Rostering Team Leader and contribute ideas to improve how we work.
About you
- Rostering, scheduling or coordination experience, ideally in home care, aged care, NDIS or community services.
- Highly organised, with strong attention to detail.
- Calm and solution-focused when things change quickly.
- Warm, clear communicator on the phone.
- Comfortable learning new software (ShiftCare experience a bonus).
- Understanding of the SCHADS Award is an advantage.
- Care work experience is a bonus. If you’ve been a carer and want to move into the office, we’d love to hear from you.
What we offer
- $73,000 – $77,000 + super, depending on experience.
- 4 days in the office and 1 day working from home each week after training.
- Training on ShiftCare and support from an experienced team leader.
- A supportive, values-driven team where your work directly affects people’s lives.
How to apply
Apply via Seek with your resume and a short cover letter telling us about your experience and why you’d like to join Just for u Care. A current police check and NDIS Worker Screening Check will be required.
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Rostering Coordinator – Hybrid in Melbourne employer: JustForU Baby Products Pvt. Ltd.
Just for u Care is an exceptional employer, offering a supportive and values-driven work culture where your contributions directly impact the lives of older Australians and those with disabilities. Located in Melbourne, our hybrid role as a Rostering Coordinator allows for a balanced work-life dynamic, with training on our innovative ShiftCare platform and opportunities for professional growth within a close-knit team. Join us to make a meaningful difference every day while enjoying competitive remuneration and the flexibility of working from home one day a week after training.
Contact Details:
JustForU Baby Products Pvt. Ltd. Recruitment Team
