Match carers with clients and make a real difference every day
Work on our new ShiftCare rostering platform
About us
Just for u Care is a Melbourne-based, government-approved in-home care provider. We deliver personal care, dementia care and Support at Home services for older Australians, alongside NDIS disability supports. Our clients rely on us to send the right carer, at the right time, every time, and our rostering team is at the centre of that.
About the role
As a Rostering Coordinator, you’ll be part of a small, close-knit rostering team, reporting to our Rostering Team Leader. Your focus is the day-to-day roster: making sure every client gets the right carer at the right time, and keeping things running smoothly when plans change. You’ll have the support and guidance of an experienced team leader, so you can focus on doing great rostering.
We’re also recruiting a Rostering Team Leader at the same time. If you have rostering leadership experience, take a look at that ad too.
What you’ll do
Build and maintain rosters in ShiftCare, matching carers to clients by skills, availability, preferences and continuity of care
Fill open shifts and manage last-minute changes, cancellations and absences
Answer calls and enquiries from clients, families and carers in a friendly, professional way
Keep carer availability and client details accurate and up to date
Work with Care Consultants on new client starts and service changes
Follow SCHADS Award and compliance requirements when building rosters
Check timesheets and shift data to support accurate payroll
Escalate complex issues to the Rostering Team Leader and contribute ideas to improve how we work
About you
Rostering, scheduling or coordination experience, ideally in home care, aged care, NDIS or community services
Highly organised, with strong attention to detail
Calm and solution-focused when things change quickly
Warm, clear communicator on the phone
Comfortable learning new software (ShiftCare experience a bonus)
Understanding of the SCHADS Award is an advantage
Care work experience is a bonus. If you’ve been a carer and want to move into the office, we’d love to hear from you.
What we offer
$73,000 – $77,000 + super, depending on experience
4 days in the office and 1 day working from home each week after training
Training on ShiftCare and support from an experienced team leader
A supportive, values-driven team where your work directly affects people’s lives
#J-18808-Ljbffr
Rostering Coordinator in Melbourne employer: JustForU Baby Products Pvt. Ltd.
Just for u Care is an exceptional employer, offering a supportive and values-driven work culture where your contributions directly impact the lives of older Australians and those with disabilities. Located in Melbourne, our hybrid role as a Rostering Coordinator allows for a balanced work-life dynamic, with training on our innovative ShiftCare platform and opportunities for professional growth within a close-knit team. Join us to make a meaningful difference every day while enjoying competitive remuneration and the flexibility of working from home one day a week after training.
Contact Details:
JustForU Baby Products Pvt. Ltd. Recruitment Team
