Administration & Customer Service Officer
Licences 4 Work are looking for an Experienced Administration and Customer Service Officer to join our Bankstown Training Site. The roles will report directly to the Branch Manager.
We are currently seeking a motivated and reliable individual to join our team on a 12-month full-time contract, which includes rotating Saturdays.
Your duties will include:
Customer Service – Deliver excellent service by assisting customers in person and over the phone, processing payments, managing bookings, and meeting student needs.
Administration – Handle data entry, file management, student communication and general admin tasks.
Sales – Promote and upsell courses by identifying customer needs and recommending suitable options.
General Office Duties – Support daily operations to keep the office running smoothly.
What are we looking for?
To be successful in this role, you will have:
Excellent interpersonal skills with ability to develop relationships with all clients & stakeholders.
Ability to work independently and as a team player.
Bubbly and bright personality that can working in a multi-skilled and multicultural team
If you have previous RTO experience, then this will be extremely advantageous for you.
Just Careers Training t/as Licences 4 Work is a culturally aware business. As such,weencourage applicationsfromAboriginaland/or Torres Strait Islander people.
#J-18808-Ljbffr
Administration & Customer Service Officer employer: Just Careers Training
Just Careers Training Pty Ltd, trading as Licences 4 Work, is an exceptional employer that prioritises the professional development of its staff while fostering a supportive and engaging work culture. Located in Sunshine West, Victoria, we offer flexible weekend and evening hours, allowing trainers to balance their personal commitments while making a meaningful impact on learners' lives. Our commitment to ongoing training and adherence to industry standards ensures that our team remains at the forefront of safety and competency in the field.
