At a Glance
- Tasks: Build relationships and coordinate care for older Victorians and people with disabilities.
- Company: Just Better Care Gippsland, a local franchise of a national network.
- Benefits: Meaningful work, ongoing professional development, and a supportive team environment.
- Other info: Open to all backgrounds; equal opportunity employer.
- Why this job: Make a real difference in your community while growing your career.
- Qualifications: Experience in case management or care coordination; strong communication skills.
The predicted salary is between 62100 - 75900 $ per year.
Love building relationships and coordinating great care? Join a values-driven local team helping older Victorians, people living with disability and TAC-funded participants live well at home.
Just Better Care Gippsland is a locally owned franchise of the national Just Better Care network. Based in Rosedale, we deliver in-home support across Gippsland under Support at Home, the NDIS and the TAC. We're known for quality care, strong clinical governance and person-centred, consumer-directed support.
As a Care Partner, you'll be the trusted point of contact for a caseload of participants, working with them, their families and the wider care team to develop, deliver and review individualised care plans. You'll work mainly with Support at Home participants, with opportunities across NDIS and TAC as your experience grows. You'll be backed by an experienced Clinical Team Leader, fellow Care Partners and an office-based team.
What you'll do:
- Complete non-clinical care planning that captures each participant's needs, goals, preferences and existing supports
- Develop and review care plans in partnership with participants and their representatives, in line with program guidelines
- Coordinate care teams and external providers so services are safe, on schedule and within scope
- Monitor changing needs and emerging risks, escalating clinical concerns to the Clinical Team Leader
- Keep accurate records and track participant budgets in AlayaCare
- Build relationships with GPs, allied health, hospitals and community providers across Gippsland
- Help participants understand their rights, navigate the system and give feedback
- Contribute to continuous improvement and uphold quality, WHS and compliance standards
About you:
- Essential
- Experience in case management, care coordination or a similar role
- Strong understanding of person-centred, consumer-directed care
- Excellent written, verbal and interpersonal skills, and experience working in a multi-disciplinary team
- Digital confidence with participant management systems
- Strong organisation and time management to balance a varied caseload
- Openness to constructive feedback and commitment to continuous improvement
- Current First Aid Certificate (within the last 3 years) and CPR Certificate (within the last 12 months)
- Current, clear NDIS Worker Screening Check
- Australian Citizen or Permanent Resident
- Current Australian driver's licence
- Desirable
- Qualification in Individual Support (Ageing), Aged Care, Disability, Community Services or Nursing
- Experience with Support at Home, NDIS and/or TAC guidelines
- Experience with AlayaCare or a similar system
Why join us:
- Meaningful work in your local community
- Variety across aged care and disability programs
- A stable, supportive office-based team with strong leadership
- Ongoing professional development
- Modern systems and a workplace that invests in doing things properly
- Salary commensurate with experience, plus superannuation
Just Better Care Gippsland is an equal opportunity employer. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander people, people living with disability, LGBTIQ+ people, and culturally and linguistically diverse communities.
Care Partner in Rosedale employer: Just Better Care
Just Better Care is an exceptional employer, offering a supportive and collaborative team environment where you can thrive as a Digital Marketing & Communications Coordinator. With hybrid working flexibility and the opportunity to contribute to a purpose-driven organisation that makes a genuine impact in the lives of older Australians and people with disabilities, you'll find meaningful and rewarding employment while developing your skills in a national brand marketing context.
