About us
Just Better Care Melbourne North and North West supports older people to live well at home. We are a locally run team, office based in Preston. Supporting clients in the North and North West suburbs.
About the role
As a Care Partner, you'll own a caseload of around 70 Support at Home participants and report to the General Manager. You are the person who makes sure each participant's care works: the right plan, the right team, and funding put to great use.
You will:
Assess needs and build care plans with participants, their families and health professionals
Work with the rostering team to build the care team, including support workers and contractors
Stay in contact with every participant, reviewing plans as needs change
Spot emerging risks and incidents early, escal…
Manage participant budgets so funding is fully used and never overspent
Build strong working relationships with client's support network, e.g., GPs, allied health and third-party providers
About you
Genuine care for older people, shown in how you listen, follow through and advocate for them
Commercial acumen: you understand that well-used funding and a sustainable service go together, and you notice referral and growth opportunities
Agility: Support at Home is still bedding in, so you adapt quickly when rules, systems or a participant's needs change
A real appetite to learn, whether that's new funding rules, new systems or feedback on your own practice
Experience in case management or care coordination in aged or community care
Working knowledge of Support at Home (or Home Care Packages) guidelines and funding
Clear, warm communication with participants, families and clinicians
A current driver's licence and police check or NDIS Worker Screening Check
A Certificate III/IV in ageing, disability or community services, or a nursing background, is well regarded.
What we offer
$85,000–$95,000 + superannuation, depending on experience
Weekly pay
Hybrid working arrangement
Paid training and online Learning Management System
Career progression opportunities
Employee Assistance Programme — confidential wellbeing support
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Care Partner- Support at Home in Melbourne employer: Just Better Care
Just Better Care is an exceptional employer, offering a supportive and collaborative team environment where you can thrive as a Digital Marketing & Communications Coordinator. With hybrid working flexibility and the opportunity to contribute to a purpose-driven organisation that makes a genuine impact in the lives of older Australians and people with disabilities, you'll find meaningful and rewarding employment while developing your skills in a national brand marketing context.
