At Juniper we are proud to be one of Western Australia's biggest local aged care providers, championing individualised care that keeps our customers connected to the people, passions and places they have always loved. Right across the state, we are committed to exceptional care, accommodation, and support services for older Western Australians.
Juniper is seeking a dedicated Retirement Living Coordinator to join our friendly and supportive team at St David's Retirement Village, Mount Lawley, on a full-time permanent basis.
In this rewarding role, you'll oversee the day-to-day operations of the village, ensuring customers enjoy a high standard of accommodation and services. You'll support customer wellbeing and independence, coordinate enquiries and transitions, manage unit resales, and maintain a strong onsite presence.
Key Responsibilities
- Coordinate Independent Living Unit enquiries, administration, customer transitions, welfare promotion, asset management, and budget planning
- Manage the resale process of village units
- Provide responsive support to customers and stakeholders
- Ensure compliance with Work Health and Safety (WHS) requirements, including injury risk management
- Maintain a safe, welcoming, and well-managed village environment
Key Requirements
- Able to prioritise workload and appropriately allocate tasks
- Effective communication skills
- An understanding of working within customer service standards whilst maintaining a professional image
- Leadership and motivation skills
- Computer competent, including use of Microsoft Office applications
- Demonstrated understanding of continuous quality improvement
- The ability to relate to and empathise with the elderly
- Knowledge of OSH and legal requirements relating to the Retirement Villages legislation.
- Experience in asset and property maintenance and management.
- Experience in retirement village and/or aged care - desirable
- Knowledge of Building Codes of Australia and Australian Standards - desirable
- Relevant qualifications in business management or human services - desirable
- Current WA driver's license and reliable vehicle
What's On Offer
- Permanent full-time opportunity
- Competitive salary package
- Access to salary packaging benefits of up to $18,550 tax free each year
- Discounted private health insurance
- Employee Assistance Program offering free and confidential counselling services
- Free onsite parking
People of all ages and cultures are encouraged to apply. Shortlisting will commence immediately.
Retirement Living Coordinator employer: Juniper Aged Care
At Juniper, we pride ourselves on being a leading aged care provider in Western Australia, offering a supportive and compassionate work environment for our employees. As a Clinical Nurse Manager at Juniper Numbala Nunga in Derby, you will benefit from competitive remuneration, flexible working arrangements, and opportunities for professional growth while making a meaningful impact on the lives of older Australians. Our commitment to employee well-being is reflected in our generous salary packaging options, health insurance discounts, and relocation assistance, ensuring that you feel valued and supported in your role.
