At a Glance
- Tasks: Lead a specialist First Nations customer support team and drive meaningful outcomes.
- Company: Commonwealth Bank of Australia, committed to Indigenous communities.
- Benefits: Competitive salary, leadership opportunities, and a focus on community impact.
- Other info: Join a supportive environment dedicated to advocacy and operational excellence.
- Why this job: Make a real difference for First Nations customers while leading transformative initiatives.
- Qualifications: Strong leadership skills and experience in customer service operations.
The predicted salary is between 62100 - 75900 $ per year.
Commonwealth Bank of Australia is seeking an Executive Manager, Indigenous Customer Assistance Line (ICAL) to lead a specialist First Nations customer support team. You will steer customer, people and risk performance within Direct Banking and CSD, embedding operational excellence and driving meaningful outcomes for First Nations customers and communities.
You will champion advocacy, develop stakeholder relationships, and lead transformation programs, ensuring a strong risk culture.
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