Services Manager

Julyardi Aboriginal Corporation is a not-for-profit, client-focused organisation delivering wraparound services to the Hedland Aboriginal community.

We’re a growing, innovative, local Aboriginal Corporation guided by Hedland Aboriginal Strong Leaders, and we work together to support our community.

About The Position

As Julyardi continues to expand, we are seeking an enthusiastic, motivated and experienced Services Manager to lead the delivery of services for children, young people and families in our local Hedland Aboriginal community.

You will oversee our children, youth and family services over both day and night-time services.

You will be accountable for the day-to-day running of a team including our Services Coordinators and Team Leaders.

This includes establishing core relationships with stakeholders, managing budgets and contract compliance, overseeing reporting and client management systems, supporting employees, and building positive relationships with our clients, families and Elders.

You’ll also help shape our future through successful funding agreements and the implementation of services.

• Salary Sacrificing
• Subsidised housing – pending availability if eligible
• Ongoing training and development
• Laptop and mobile phone
• Making a difference in the lives of the Hedland Aboriginal community

Key Responsibilities

• Lead the day-to-day running of our children, youth, family and night-time services.
• Lead, supervise and support our services team.
• Provide effective communication and conflict resolution.
• Build positive relationships with stakeholders, including government agencies and service providers, and with our clients, families and Elders.
• Create an inclusive and culturally safe environment.
• Implement, deliver and evaluate strong service delivery for individual and family support planning.
• Manage budgets and expenditure with a high level of fiscal accountability.
• Ensure all legislative and contractual reporting requirements are met, including compliance with funders and organisational quality assurance.
• Oversee reporting and client management systems, including driving and rolling out new software for stronger service delivery.
• Seek grant funding and other funding opportunities, and implement new services from successful funding agreements.
• Prioritise effectively and multitask in a busy environment.

Skills and Experience

• Proven supervisory and leadership experience in managing a team.
• Demonstrated ability to communicate effectively both orally and in writing with individuals, groups and organisations.
• Exhibits accountability, professional integrity, and respect for our Aboriginal communities, our Elders, clients, external clients and visitors.
• Cultural awareness to work with and understand the needs of Aboriginal people and communities.
• Demonstrated ability to provide service delivery, advice, information and assistance to a range of people.
• Understanding the importance of professional boundaries including privacy, confidentiality, and respect in the workplace.
• Demonstrated ability in time management, working autonomously and within a team.
• Other Essential Requirements
• Diploma or Certificate in community services, or related experience
• Current Full C class licence
• A National Police Certificate no more than 6 months old

You are encouraged to apply if you identify as an Aboriginal or Torres Strait Islander person.

Julyardi Aboriginal Corporation reserves the right to commence shortlisting and interviews prior to the closing date.

Julyardi Aboriginal Corporation is committed to ensuring a workplace free of discrimination.

Our organisation complies with equal opportunity laws and is committed to providing a safe and pleasant working environment for all employees.

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