At a Glance
- Tasks: Manage office tasks, communicate with customers, and coordinate bookings from home.
- Company: Join a supportive, family-owned air conditioning business in the Illawarra.
- Benefits: Flexible work-from-home schedule, direct communication with the owner, and varied tasks.
- Other info: Enjoy a friendly work environment with opportunities for growth.
- Why this job: Be part of a small team where your contributions truly matter.
- Qualifications: Two years of admin experience, strong communication skills, and tech-savvy.
The predicted salary is between 39600 - 48400 $ per year.
Administration Assistant - Work From Home
JRS Air is a small, family-owned air conditioning business servicing the Illawarra.
We're looking for an experienced, organised and reliable administration assistant to help manage our day-to-day office tasks and keep our jobs running smoothly.
You'll work directly with the business owner and communicate with our customers, technicians and suppliers.
Key responsibilities
Answering customer phone calls, emails and enquiries professionally.
Collecting customer details, property addresses and job requirements.
Booking quotes, site visits, installations and service appointments.
Managing the job calendar and coordinating bookings with technicians.
Confirming appointments and keeping customers updated.
Preparing and sending quotes using information provided by the owner.
Following up outstanding quotes and recording customer responses.
Preparing invoices and following up outstanding payments.
Creating and updating customer records and jobs in Service M8.
Liaising with suppliers about pricing, orders, stock and deliveries.
About you
Has at least two years of administration experience.
Is organised, proactive and comfortable working independently.
Has a friendly phone manner and strong written communication skills.
Can prioritise tasks and follow them through to completion.
Is confident using email, Excel and online business systems.
Has experience with Service M8, or is comfortable learning it.
Has a reliable computer, internet connection and a quiet workspace.
Handles customer and business information confidentially.
About us
JRS Air is a small, family-owned air conditioning business servicing the Illawarra.
Work from home.
Two days per week, with days and hours to be discussed.
A supportive, small family business.
Varied work and direct communication with the owner.
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Administration Assistant – Home-Office in Canberra employer: JRS AIR
JRS Air is an excellent employer that values its employees as part of the family, offering a supportive work environment where you can thrive while working from home. With flexible hours and direct communication with the business owner, you'll have the opportunity to grow your skills in a varied role that keeps our operations running smoothly. Join us in the beautiful Illawarra region, where your contributions will be recognised and appreciated in a close-knit team atmosphere.
