At a Glance
- Tasks: Keep Melbourne Skydeck sparkling clean while assisting guests in a fast-paced environment.
- Company: Join Journey Beyond, Australia's leading experiential tourism group with iconic brands.
- Benefits: Enjoy competitive pay, discounts on travel, and career growth opportunities.
- Other info: Flexible hours, including weekends and public holidays, with a focus on teamwork.
- Why this job: Be part of an enthusiastic team at the Southern Hemisphere's highest observation deck.
- Qualifications: Previous cleaning or hospitality experience preferred; strong communication skills essential.
The predicted salary is between 19.8 - 24.2 $ per hour.
About Melbourne Skydeck
Melbourne Skydeck is the Southern Hemisphere's highest observation deck, located in Southbank high above the Melbourne skyline.
We offer sightseeing at its finest with spectacular floor‐to‐ceiling 360° views of Melbourne — breathtaking by day and stunningly lit by night.
The venue includes the world's largest Virtual Reality (VR) Theatre — The Voyager Theatre — and a world‐first "The Edge" glass cube, suspended from the 88th floor of the Eureka Tower, projecting visitors almost 300 metres above the city.
About Journey Beyond
Australia's leading experiential tourism group, Journey Beyond, operates 17 brands across the country, connecting guests to the land and to each other.
Headquartered in Adelaide, our portfolio includes iconic trains such as The Ghan and Indian Pacific, premium outback operator Outback Spirit, eco‐luxury lodge Sal Salis Ningaloo Reef, and cruise lines including Cruise Whitsundays and Rottnest Express.
Melbourne Skydeck and Eureka 89 are the tallest members of our network.
The Role
We are looking for motivated and dedicated cleaners to join our team at Melbourne Skydeck on a casual basis.
In this dynamic role you will assist guests with their enquiries while ensuring the area remains safe and impeccably maintained in a fast‐paced environment.
Flexibility is key: you will be required to work any day of the week, including weekends and public holidays.
In return we offer competitive industry pay rates and the opportunity to be part of an enthusiastic team dedicated to elevating our guests' experience.
Key Responsibilities
- Maintain high cleanliness standards and a professional appearance.
- Ensure safety by promptly addressing hazards and adhering to WHS regulations.
- Assist guests courteously and report safety issues to management.
Skills and Qualifications
- Previous experience in a cleaning or hospitality role is preferred.
- Strong commitment to maintaining high standards of cleanliness and safety.
- Excellent communication skills and a customer‐focused attitude.
- Ability to work independently and as part of a team.
Requirements
- Self‐motivated with a high standard of delivery.
- Strong communication, rapport‐building, and conflict resolution skills.
- Excellent teamwork and the ability to work autonomously.
- Attention to detail and initiative.
- Strong customer service orientation.
- Flexibility to work evenings, weekends, and public holidays.
- Valid working entitlements in Australia.
- Pre‐employment medical may be required.
Benefits
- Generous discounts on Journey Beyond travel and experiences.
- Attractive salary and positive work environment.
- Study Assistance Policy.
- Career opportunities for progression, transfers, and secondments.
- Employee Referral Policy.
- Parental Leave program.
- Purchased Leave policy.
- Private Health discounts.
- Employee Assistance Program.
- Discounts on Journey Beyond merchandise.
- To Apply
Please submit your resume and a cover letter telling us a little bit about you.
Application Deadline
Applications close Friday 31 October 2025. Don't wait — apply now!
Cleaner | Melbourne Skydeck employer: Journey Beyond
Journey Beyond is an exceptional employer, offering a unique opportunity to work within Australia's leading experiential tourism business. With a strong focus on employee growth and development, we provide generous benefits including study assistance, private health discounts, and attractive travel discounts, all while fostering a collaborative and adventurous work culture. Join us in shaping unforgettable experiences across our iconic rail journeys, where your contributions will be valued and rewarded.
