At a Glance
- Tasks: Lead a vessel, ensuring safety and delivering exceptional guest experiences.
- Company: Join Rottnest Express, a top player in Australia's tourism scene.
- Benefits: Enjoy discounts on travel, attractive salary, and supportive work culture.
- Other info: Flexible hours with opportunities for ongoing employment and career growth.
- Why this job: Be part of creating unforgettable memories while exploring stunning Rottnest Island.
- Qualifications: Experience in marine tourism and strong leadership skills required.
The predicted salary is between 63000 - 77000 $ per year.
Be a part of sharing special places and shaping lasting memories with Australia's leading experiential tourism business.
About Us
Rottnest Express is part of the Journey Beyond Group and is the leading operator of marine transfers to and from the stunning Rottnest Island. In addition to ferry services, Rottnest Express specialises in extended stay and day tour packages (both inbound and domestic), as well as expertly curated adventure tours providing unforgettable experiences in and around the Island.
About The Role
We are looking for an experienced Vessel Master to join our Rottnest Express team. The Vessel Master will be responsible for the safe operation of the vessel while delivering exceptional service to our guests. This position is initially offered on a full-time / part-time seasonal basis from October 2026 to June 2027, with the possibility of ongoing employment after this period.
Key responsibilities will include:
- Ensure compliance with all marine standards and that the vessel is operated and navigated in a safe manner
- Conduct safety drills in line with SMS requirements and facilitate prestart/toolbox talks, sharing relevant information with the crew
- Maintain daily vessel log entries to the required standard, utilising the maintenance management system
- Helm
- Assist in the ongoing training and development of both new and existing crew members
- Provide leadership and guidance to the crew to enhance their professional motivation and growth within their role
- Provide constructive feedback to the Fleet Manager regarding crew performance and participate in performance management discussions as required
- Delegate and oversee daily duties for assigned vessel crew
- Assist and provide supervision for the loading and unloading of the vessel
- Responsible for passenger boarding and greeting passengers on arrival and departure
- Promote a strong customer service focus and culture amongst crew to support achievement of NPS targets
- Encourage a positive safety culture and promote the reporting of incidents/injuries via Protecht
- Adherence to Work Instructions, operational procedures and WHS requirements
About You
The ideal candidate will be a team player who has a 'can-do' attitude and a proactive and solutions focused approach. You will possess strong customer service skills, be tech savvy and be able to multitask and prioritise effectively. We are seeking an individual with strong people leadership capabilities who can positively influence a team to deliver exceptional guest experience.
Requirements:
- Relevant experience within the marine tourism industry (essential)
- Experience as a Vessel Master operating in Perth coastal waters inc. Fremantle & Rottnest Island (highly desirable)
- Current AMSA issued Certificate IV in Maritime Operations (Master up to 45m Near Coastal)
- Certificate of Local Knowledge (CoLK)
- Provide First Aid and CPR certificate
- Responsible service of alcohol certificate (preferred)
- The ability to work varied hours across a 7-day roster, including weekends and public holidays
What We Offer
- Generous discounts on Journey Beyond travel and experiences
- An attractive salary and positive work environment
- Study Assistance Policy
- Employee Referral Policy
- Parental Leave program
- Purchased Leave policy
- Private Health discounts
- Employee Assistance Program
- Discounts on Journey Beyond merchandise
Vessel Master 45m in Fremantle employer: Journey Beyond
Journey Beyond is an exceptional employer, offering a unique opportunity to work within Australia's leading experiential tourism business. With a strong focus on employee growth and development, we provide generous benefits including study assistance, private health discounts, and attractive travel discounts, all while fostering a collaborative and adventurous work culture. Join us in shaping unforgettable experiences across our iconic rail journeys, where your contributions will be valued and rewarded.
