At a Glance
- Tasks: Assist guests in booking unforgettable cruise experiences and manage enquiries across various platforms.
- Company: Join Journey Beyond, a leader in creating memorable travel experiences.
- Benefits: Enjoy competitive pay, flexible hours, and opportunities for growth in the travel industry.
- Other info: Work in a vibrant team environment in the stunning Whitsundays.
- Why this job: Be the face of adventure and help others create lasting memories on their journeys.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 45000 - 55000 $ per year.
Journey Beyond is seeking a Reservations Consultant to join our team in the Whitsundays.
You will be the first point of contact for guests, helping them discover and book memorable experiences and reporting to the Customer Service & Sales Manager.
You will handle enquiries across email, phone, web chat and direct sources, manage bookings, process payments, and ensure accurate end-of-day reconciliations while delivering outstanding service on-site.
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Dream Cruise Reservations Specialist employer: Journey Beyond
Journey Beyond is an exceptional employer, offering a unique opportunity to work within Australia's leading experiential tourism business. With a strong focus on employee growth and development, we provide generous benefits including study assistance, private health discounts, and attractive travel discounts, all while fostering a collaborative and adventurous work culture. Join us in shaping unforgettable experiences across our iconic rail journeys, where your contributions will be valued and rewarded.