IT Helpdesk Specialist

IT Helpdesk Specialist

Full-Time 47250 - 57750 $ / year (est.) On-site
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At a Glance

  • Tasks: Provide essential tech support and troubleshoot IT issues for our team.
  • Company: Join Joss Group, a dynamic workplace in Albury.
  • Benefits: Enjoy a supportive environment with opportunities for growth.
  • Other info: Collaborate with a passionate IT team in a hands-on role.
  • Why this job: Be the go-to person for tech solutions and keep teams connected.
  • Qualifications: Experience in IT support and strong problem-solving skills.

The predicted salary is between 47250 - 57750 $ per year.

Joss Group in Albury seeks an experienced IT Helpdesk Officer to provide essential technical support to our people across the business.

You’ll be the first point of contact for IT issues, troubleshooting hardware, software and operating systems, and helping keep staff productive.

This hands-on role involves setting up equipment, managing tickets and collaborating with the IT team to resolve issues quickly.

We value practical problem-solving, clear communication and a customer-focused approach.

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IT Helpdesk Specialist employer: Joss Group

At Joss, we pride ourselves on being a people-focused regional business with over 50 years of experience, offering a supportive and collaborative work culture in our Bathurst office. As an HR Advisor, you'll enjoy meaningful employee engagement opportunities, professional growth, and the chance to make a real impact within our Cleaning division and beyond. Our commitment to community connection and employee development makes Joss an exceptional employer for those seeking a rewarding career in HR.

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Contact Details:

Joss Group Recruitment Team

We think you need these skills to ace IT Helpdesk Specialist

Technical Support
Troubleshooting
Hardware Setup
Software Installation
Operating Systems Knowledge
Ticket Management
Collaboration