Reception/Facilities Admin in Sydney

Key Responsibilities

• Be the Face of the Workplace: Deliver a world-class, hospitality-driven greeting experience for all visitors, clients, and employees at the Sydney office, exceeding expectations at every touchpoint.
• Master Daily Operations: Proactively manage reception workflows, including shared inbox management, operational requests, parking allocation, locker assignments, event support, and meeting room booking management.
• Power Facilities Support: Triage incoming operational requests via ticketing systems and partner closely with the Facilities Manager and broader facilities team on projects, process rollouts, and reporting.
• Keep Administration Thriving: Oversee lost property, the luggage room, stationery orders, and access badge management, while maintaining strong working relationships with key stakeholders and security teams.
• Elevate Client Experience: Create a welcoming, professional environment for all clients, vendors, and guests, collaborating on the logistics and execution of successful client and internal events.

What we’re looking for

• Exceptional Communication: Clear, confident, and professional verbal and written communication skills, with a natural ability to connect with people at all levels of an organisation.
• Detail-Oriented & Resourceful: A proactive problem-solver with a keen eye for quality, capable of working independently and staying calm under pressure.
• Team Player: Highly collaborative, energetic, and eager to pitch in wherever needed to support the broader workplace team and adhere to company guidelines.
• Tech-Savvy: Comfortable navigating digital ticketing systems, workplace tracking tools, and modern productivity software—including Google Workspace (Calendar, Docs, Sheets, etc.) and Microsoft programmes.
• 2+ years of experience in reception, high-end administration, hospitality, or corporate facilities support.
• Demonstrated range of relevant experience in a client-facing role.

Benefits

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us

As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation.

Location

On-site – Sydney, NSW

Who we are

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you is for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely. For more information about how JLL processes your personal data, please view our Candidate Privacy Statement. For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is a leading global commercial real estate and investment management company, helping clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500® company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY.