Property Services Manager – Technical Services in Sydney

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.

The Property Services Manager – Technical Services will oversee all operational and engineering aspects of 1 Elizabeth Street, a state-of-the-art building integrated with the Martin Place Metro Precinct that showcases how intelligent design works in a modern workspace. In this pivotal role, you will align closely with the risk management mindset of our anchor tenant and asset owner, Macquarie, ensuring a best-in-class approach to both reactive and preventative maintenance.

What sets JLL apart is our culture of collaboration, locally and across the globe, and you will work closely with site contractors, retail and office tenants, and ownership stakeholders to drive safety, environmental excellence, and outstanding customer service. Designed to achieve a 5.5 Star NABERS Energy rating, this landmark asset offers an inspiring environment where you will lead efforts to maintain premium operational standards.

An overview of the role:

• Manage and coordinate daily operations of all critical engineering systems, including HVAC, electrical, vertical transport, and cyber security protocols.
• Oversee specialist engineering contractors, ensuring all works comply with contract scopes, terms, and safety standards.
• Prioritize workplace health and safety by leading the site-specific WHS programs and promoting a risk-focused safety culture.
• Monitor building performance to maintain and exceed target environmental ratings, including the 5.5 Star NABERS Energy goal.
• Prepare and manage annual property operations and capital expenditure budgets, monitoring financial performance on a quarterly basis.
• Perform periodic building inspections to evaluate equipment conditions, coordinate preventative maintenance, and mitigate operational risks.
• Collaborate closely with Macquarie representatives, retail partners, and office tenants to ensure high-quality service and seamless communication.
• Manage engineering change requests and participate in tenant refurbishment programs from initial review through to commissioning.
• Generate detailed operational reports, track essential safety certifications, and coordinate annual fire safety compliance statements.

This is what we are looking for:

• Minimum of 10 years of leadership experience within a critical engineering environment, banking and finance facility, or premium commercial asset.
• Minimum of 5 years of experience operating as a senior Operations Manager in A-Grade or Premium commercial properties.
• Deep technical competence and understanding of critical environments, electrical systems, and complex HVAC operations and optimization.
• Proven experience managing NABERS ratings, renewals, and Building Energy Efficiency Certificate (BEEC) processes.
• High-level understanding of vertical transport analytics, including traffic report reviews, as well as cyber security protocols for building networks.
• Strong track record of identifying and implementing energy, water, and waste conservation initiatives in commercial buildings.
• Exceptional written and verbal communication skills, with the ability to build strong, consultative relationships with asset owners and tenants.
• Tertiary qualifications in Mechanical or Electrical Engineering, or a highly relevant technical trade certificate.
• A collaborative approach that aligns with JLL's belief that the most effective teams are built when everyone is empowered to thrive.

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.

As an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies.

Interested candidates, please apply following the link below quoting job reference number REQ541501. If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements below. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL – We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility.

Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future.