Receptionist in Melbourne

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.

What this opportunity involves:

• Serve as the first point of contact for visitors, clients, employees and vendors, maintaining a professional and welcoming presence while managing visitor registration, badge access and phone inquiries.
• Coordinate meeting room bookings, setup and logistics including catering arrangements and audiovisual equipment, ensuring seamless experiences for all users.
• Conduct daily inspections of reception and client-facing areas, manage pantry and stationery supplies, and ensure all spaces meet our high standards of presentation and functionality.
• Oversee courier services, mail distribution, and facilities management including service requests via building management platforms, defect tracking and coordination with building security and vendors.
• Respond promptly to service requests and operational issues, support the Senior Facilities Coordinator with administrative duties, and consistently deliver client-focused service that meets all KPIs and standards.

Sounds like you? This is what we are looking for:

• Proven experience in a receptionist, front-of-house, or customer service role within a corporate or professional services environment with exceptional interpersonal and communication skills.
• Strong organizational abilities and attention to detail with the capacity to manage multiple priorities simultaneously in a fast-paced, dynamic setting.
• Proficiency with Microsoft Office Suite and comfort learning facility management systems, visitor registration platforms and service request ticketing tools.
• Professional presentation and proactive problem-solving mindset with the ability to anticipate needs, take initiative and resolve issues independently while maintaining confidentiality.
• Experience with building management platforms, audiovisual equipment troubleshooting, vendor management and workplace health and safety practices (preferred).

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands.
• 18 weeks paid maternity leave.
• Private Health Insurance Discounts.
• Active Social Club.
• Employee assistant program.
• Novated Lease for EV cars.
• Paid time off for volunteer work.
• Career Opportunities with Australia's #1 Commercial Real Estate firm.
• Premium offices.

What you can expect from us:

You’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyse your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.