Facilities Administrator & Events Coordinator in Melbourne

JLL supports the Whole You, personally and professionally. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work.

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working. We bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working.

What this opportunity involves:

• A fantastic opportunity has arisen for a highly motivated, bright, and enthusiastic professional to join one of our employment-focused tech clients, working onsite as the face of the front-of-house experience.
• As the Receptionist/Facilities Administrator, you will hold overall responsibility for maintaining a lasting, collaborative relationship with clients and visitors through the delivery of a unique and authentic experience.
• This is a busy and diverse position suited to someone who takes pride in creating a warm, organized, and professional environment, and who genuinely enjoys supporting both people and operations behind the scenes.

An overview of the role:

• Meet and greet clients and contractors, guiding them through the sign-in process with warmth and professionalism.
• Deliver superior customer service to meet and exceed on-site client expectations.
• Coordinate bookings of meeting and conference rooms, ensuring schedules run smoothly.
• Ensure room set-ups are in place and ready for training sessions, meetings, and events.
• Keep meeting rooms stocked with appropriate stationery and supplies.
• Maintain a tidy, presentable, and welcoming reception area at all times.
• Check that audio-visual services are in place and functioning correctly ahead of use.
• Support the broader facilities team with planned and corrective maintenance in the reception area.
• Assist with staff moves and relocations, meeting room setups, supply orders, and ad hoc client requests.

Sounds like you? This is what we are looking for:

• Previous experience in a receptionist, front-of-house, or customer service role.
• Excellent verbal and written communication skills.
• A friendly, welcoming personality paired with a strong customer service mindset.
• Keen attention to detail and a commitment to delivering quality service.
• A confident self-starter who can work independently and take initiative.
• Strong organizational skills with the ability to prioritize and manage multiple tasks.
• A collaborative team player who takes a hands-on approach to problem solving.
• Prior experience supporting facilities or office administration functions, a plus.
• Familiarity with meeting room booking systems or access/security processes, a plus.

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands.
• 18 weeks paid maternity leave.
• Private Health Insurance Discounts.
• Active Social Club.
• Employee assistant program.
• Novated Lease for EV cars.
• Paid time off for volunteer work.
• Career Opportunities with Australia's #1 Commercial Real Estate firm.
• Premium offices.

What you can expect from us:

You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability.

Interested candidates, please apply following the link below quoting job reference number REQ545299. If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth: JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL – We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions.