Facilities Manager ‐ Network Coverage

JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.

Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward. At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

As a Facilities Manager for JLL's Australia Post account, you'll play a vital role in delivering exceptional facilities services across a diverse portfolio. This position requires you to oversee the operation and maintenance of allocated properties, ensuring seamless delivery of service expectations while maintaining strict compliance with regulations and client requirements.

You will manage relationships with key stakeholders, coordinate vendor services, and ensure all facilities meet health, safety, and compliance standards. This role demands both strategic thinking and hands‐on involvement, from conducting building inspections to delivering facilities projects within agreed budgets.

An overview of the role:

• Develop and manage strong relationships with Australia Post stakeholders to exceed service delivery expectations and facilitate smooth operations.
• Conduct regular building inspections across your allocated portfolio and complete comprehensive reports within governance timeframes.
• Oversee vendor management and coordinate facilities works in conjunction with the JLL Projects & Development Services team.
• Monitor Help Desk outputs and service performance against key performance indicators, ensuring targets are consistently met or exceeded.
• Ensure full compliance with statutory regulations including fire, health, and safety standards to maintain safe environments across all sites.
• Deliver facilities‐related projects in line with approved budgets and work plans while maintaining close communication with affected business units.
• Analyze and interpret operational data to create clear, logical reports for presentation to senior management and key stakeholders.
• Travel regularly across the allocated portfolio to provide on‐site oversight and address facilities requirements as they arise.

Sounds like you?

• 3-7 years of proven experience in corporate real estate or facilities management roles.
• Demonstrated ability to interpret and analyze numerical data with exceptional attention to detail.
• Proficiency in MS Office suite including Word, Excel, PowerPoint, and Outlook.
• Current and valid Driver's License for regular travel to portfolio sites.
• Strong customer service orientation with excellent interpersonal skills and ability to engage with diverse stakeholders.
• Understanding of reactive and routine maintenance requirements, including availability for 24‐hour call‐out contact.
• Experience with front and back office processes and strong administrative capabilities, preferably in facilities management.
• Tertiary qualifications in Property, Facilities Management, or Trade‐related fields (desirable).
• Knowledge of local occupational health and safety requirements and critical facilities operations (desirable).

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands.
• 18 weeks paid maternity leave.
• Private Health Insurance Discounts.
• Active Social Club.
• Employee assistant program.
• Novated Lease for EV cars.
• Paid time off for volunteer work.
• Career Opportunities with Australia's #1 Commercial Real Estate firm.
• Premium offices.

What you can expect from us:

You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like‐minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences.

As an organisation, we don't just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World's Most Ethical Companies.

We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Location: On‐site – Strawberry Hills, NSW

Job reference number REQ521641