At a Glance
- Tasks: Lead service growth and manage customer relationships for a global tech leader.
- Company: Join Johnson Controls, a pioneer in smart building technology and sustainability.
- Benefits: Enjoy a competitive salary, superannuation, car allowance, and incentives.
- Other info: Diverse and inclusive workplace with a commitment to ethical standards.
- Why this job: Make a real impact in a role that offers autonomy and career growth.
- Qualifications: Strong knowledge of BAS/BMS and excellent communication skills preferred.
The predicted salary is between 82800 - 101200 $ per year.
Johnson Controls is a global diversified technology and multi-industrial leader serving a wide range of customers in more than 150 countries. Our 135,000 employees create intelligent buildings, efficient energy solutions, integrated infrastructure and next generation transportation systems that work seamlessly together to deliver on the promise of smart cities and communities. Our commitment to sustainability dates back to our roots in 1885, with the invention of the first electric room thermostat. We are committed to helping our customers win and creating greater value for all of our stakeholders through strategic focus on our buildings and energy growth platforms.
This role will develop and manage the Service business in both recurring (Preventative Service Agreement) and non-recurring (Labour & Material) revenue streams to achieve a designated financial plan and develop profitable business with new and existing customers.
You Will Look After
- Service: Lead, drive and cascade service objectives to our customers and team members in line with our values, approach and required methodologies. PSA and L&M contractual objectives & operational excellence is to be delivered at all times, with ownership and accountability for the service teams operational excellence outcomes.
- Customers: Service existing and potential customers to ensure that the company’s products and services outcomes continue to meet the customer & business requirements, whilst gathering information regarding future opportunities. Proactively implement processes to ensure client relationships are maintained, managed and developed. Act professionally at all times and take complete ownership of client relationships, engagement and satisfaction.
- Growth: Support the management team with the formulation and execution of Service growth strategies.
- Mentoring/Guidance: Mentor, influence and co-ordinate the service team, including but not limited to sales, technicians, team leaders, coordinators and admin resources to ensure alignment and delivery of service to ensure growth and profitability.
- Account Management: Implement, maintain and develop account management strategies, to target specific industries and markets, based on current and future business requirements. Review, negotiate and support business contract management activities.
About You
- Preferred to have a strong knowledge of BAS/BMS with Engineering or Technical qualification.
- Performs all business activities with integrity and the highest ethical standards.
- Experience in developing successful relationships with customers and delivering results.
- Outstanding written, verbal communication and soft skills.
- Excellent networking skills, business minded, change orientated and is proactive.
- Has a strong established network in the local market.
- Focuses on customers, consultative approach and solution focused.
- Strong commercial acumen.
Only applicants who have a current right to work in Australia will be considered.
Diversity and Inclusion
Johnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, age, protected veteran status, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
How To Apply
Click on the APPLY button to submit your application in confidence.
Service Growth Leader in Sydney employer: Johnson Controls
At Johnson Controls, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Sydney where innovation and sustainability are at the forefront of our mission. Our commitment to employee growth is evident through structured training pathways and exposure to cutting-edge building automation technologies, ensuring that you can advance your career while making a meaningful impact on critical infrastructure. Join a supportive team that values diversity, equity, and inclusion, and be part of a global leader dedicated to transforming the built environment for a sustainable future.
