Service Team Manager – Brisbane in Melbourne

Service Team Manager – Brisbane in Melbourne

Melbourne Full-Time 90000 - 110000 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a high-performing service team in HVAC and Chiller operations.
  • Company: Join Johnson Controls, a global leader in sustainable building solutions.
  • Benefits: Relocate to Brisbane for a competitive salary, career growth, and a vibrant lifestyle.
  • Other info: Diversity and inclusion are at our core; we value every unique perspective.
  • Why this job: Make a real impact in a fast-growing region while developing your leadership skills.
  • Qualifications: Proven experience in HVAC or Chiller leadership with strong technical knowledge.

The predicted salary is between 90000 - 110000 $ per year.

Build Your Future with Johnson Controls. At Johnson Controls, we're shaping the environments where people live, work, learn, and thrive. As a global leader in smart, healthy, and sustainable buildings, we help customers optimize energy performance, reduce carbon emissions, and deliver resilient operations across critical industries including data centres, healthcare, pharmaceuticals, advanced manufacturing, and higher education.

Ready for a Lifestyle Change? If you're an experienced HVAC, Refrigeration, or Chiller Services leader currently based elsewhere in Australia and looking for your next challenge, this could be the opportunity you've been waiting for. Join our Brisbane leadership team and enjoy the benefits of living and working in Queensland, including a warm climate, affordable lifestyle, excellent schools, and easy access to some of Australia's most iconic beaches and outdoor destinations.

About the Opportunity: An exciting leadership opportunity has become available for an experienced Service Team Manager to lead our Brisbane Chiller Services team. In this pivotal role, you will oversee day-to-day service delivery operations, leading a team of highly skilled technicians, apprentices, and a Service Delivery Manager. You'll play a key role in driving operational excellence, developing talent, strengthening customer relationships, and growing our service and maintenance portfolio across Queensland.

What You'll Be Doing:

  • Lead, coach, and inspire a high-performing service team to achieve operational and financial objectives.
  • Drive operational excellence across the Chiller Service business.
  • Manage service delivery performance, maintenance schedules, contract execution, and budget outcomes.
  • Review customer accounts to identify opportunities for growth, profitability, and enhanced service delivery.
  • Oversee backlog management, estimating activities, contract renewals, and onboarding processes.
  • Manage workforce planning, technician utilisation, labour forecasting, and materials allocation.
  • Support the ongoing development of technicians through coaching, mentoring, training, and performance management.
  • Lead recruitment and onboarding initiatives to build a strong and capable team.
  • Partner directly with customers and attend site visits to ensure exceptional service delivery and customer satisfaction.

What You'll Bring:

  • Demonstrated leadership experience within the HVAC, Refrigeration, or Chiller industry.
  • Strong technical understanding of Chiller systems, with Controls experience highly regarded.
  • Proven ability to lead teams, drive performance, and deliver operational results.
  • Excellent communication and stakeholder management skills.
  • Strong commercial acumen, planning, and problem-solving capabilities.
  • Exceptional organisational skills with strong attention to detail.
  • Ability to thrive in a fast-paced environment while maintaining a focus on safety, quality, and customer outcomes.

Why Join Johnson Controls?

  • Lead an established and growing service business in Brisbane.
  • Opportunity to relocate and build your career in one of Australia's fastest-growing regions.
  • Career development opportunities within a global industry leader.
  • Access to world-class training, leadership development, and technical expertise.
  • Supportive and collaborative team culture.
  • Competitive remuneration package and employee benefits.
  • Opportunity to contribute to innovative and sustainable solutions that make a real impact.

Eligibility: This opportunity is open to candidates currently residing in Australia with full, unrestricted Australian working rights. Successful candidates will be required to complete pre-employment checks, including a medical assessment, criminal history check, and drug and alcohol screening.

Ready to Make an Impact? If you're an experienced HVAC or Chiller leader ready to take the next step in your career and relocate to Brisbane for an exciting leadership opportunity, we'd love to hear from you. Apply today and help shape the future of sustainable building solutions with Johnson Controls.

Diversity & Inclusion: At Johnson Controls, diversity and inclusion are fundamental to who we are. We foster a culture where every employee feels valued, respected, and empowered to contribute their unique perspectives. Together, we create an inclusive environment that drives innovation, strengthens our teams, and helps us deliver exceptional outcomes for our customers and communities.

Service Team Manager – Brisbane in Melbourne employer: Johnson Controls

At Johnson Controls, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Sydney where innovation and sustainability are at the forefront of our mission. Our commitment to employee growth is evident through structured training pathways and exposure to cutting-edge building automation technologies, ensuring that you can advance your career while making a meaningful impact on critical infrastructure. Join a supportive team that values diversity, equity, and inclusion, and be part of a global leader dedicated to transforming the built environment for a sustainable future.

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Contact Details:

Johnson Controls Recruitment Team

We think you need these skills to ace Service Team Manager – Brisbane in Melbourne

Leadership Experience
HVAC Knowledge
Chiller Systems Understanding
Technical Skills in Controls
Team Management
Operational Excellence
Service Delivery Performance Management