At a Glance
- Tasks: Lead and mentor a skilled team of Chiller Technicians while staying hands-on with technical work.
- Company: Join Johnson Controls, a global leader in smart and sustainable building solutions.
- Benefits: $10,000 sign-on bonus, competitive salary, flexible work arrangements, and career progression opportunities.
- Other info: Relocation support available for the right candidate; thrive in a supportive team environment.
- Why this job: Make a real impact in HVAC service while enjoying a vibrant lifestyle in Perth.
- Qualifications: Trade qualification in HVAC/Refrigeration or equivalent experience with strong leadership skills.
The predicted salary is between 75600 - 92400 $ per year.
Lead. Mentor. Stay Hands-On. Build the Future of HVAC Service in Perth.
At Johnson Controls, we're shaping the environments where people live, work, learn, and thrive. As a global leader in smart, healthy, and sustainable buildings, we help customers optimize energy use, reduce carbon emissions, and improve operational performance across critical industries including data centres, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
With continued growth across Western Australia, we're seeking an experienced Service Team Leader – Chillers to lead our talented team of Technicians in Perth. This role is ideal for a senior Chiller Technician or Service Supervisor looking to take the next step into leadership while remaining hands-on and technically involved. You'll have the opportunity to influence how the team operates, develop future talent, and play a key role in expanding our Perth service business.
What's In It For You?
- Join a business that's growing and investing in Perth
- Lead a highly skilled and supportive team of Chiller Technicians
- Stay hands-on with complex technical work while developing your leadership career
- Competitive salary package plus paid overtime
- Company vehicle or vehicle allowance, fuel card, E-Tag and tools of trade
- Flexible work arrangements that support genuine work-life balance
- Access to industry-leading technical support, training, and development programs
- Clear career progression pathways across leadership, projects, operations, and technical specialist streams
- Work with market-leading YORCH chiller technology
- Strong safety culture and a supportive team environment
- Relocation support may be considered for the right candidate
The Opportunity
As Service Team Leader, you'll be responsible for driving service excellence, supporting your team, and ensuring customers receive exceptional outcomes. You'll combine technical expertise, people leadership, and operational oversight to deliver safe, efficient, and profitable service operations.
Key Responsibilities
- Lead, mentor, and develop a team of Chiller Technicians, apprentices, and subcontractors
- Drive operational excellence across maintenance, repair, retrofit, and service activities
- Provide senior-level technical expertise on YORK Chillers and related HVAC systems
- Perform and oversee commissioning, troubleshooting, diagnostics, and preventive maintenance
- Build strong customer relationships and identify opportunities to enhance service delivery
- Support service project planning, scheduling, estimating, and resource allocation
- Manage customer accounts and contribute to business growth initiatives
- Promote a strong safety culture and ensure compliance with company and industry standards
- Partner with the Service Team Manager to support branch performance and operational goals
About You
You're a technically strong HVAC professional who enjoys leading from the front. You take pride in developing people, building customer relationships, and delivering high-quality outcomes. Ideally, you'll bring:
- Trade qualification in HVAC/Refrigeration or equivalent industry experience
- Minimum 5 years' relevant industry experience (or 7 years without formal qualification)
- Strong experience working on centrifugal, screw, or large commercial chillers
- Demonstrated leadership or supervisory capability
- Commercial awareness and sound business acumen
- Strong problem-solving and decision-making skills
- Excellent communication and stakeholder management abilities
- Proficiency with Microsoft Office applications
- A commitment to safety, quality, and customer service excellence
Ready for the Next Step? If you're a skilled Chiller Technician ready to step into leadership, or an experienced Service Team Leader looking for a new challenge with a global industry leader, we'd love to hear from you. Join a company that invests in your development, values your expertise, and provides the support, technology, and opportunities to build a rewarding long-term career.
Chiller Team Leader – Perth employer: Johnson Controls, Inc.
At Johnson Controls, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Brisbane where innovation meets sustainability. Our commitment to employee growth is evident through world-class training and leadership development opportunities, fostering a supportive and collaborative culture that empowers our team members. Join us to lead a high-performing service team in the HVAC and Chiller industry, while making a meaningful impact on energy performance and customer satisfaction.
