Building Supervisor | Insurance Repairs

Operating from our Mackay office, this role manages a portfolio of residential and commercial insurance repair and restoration projects across Central Queensland. Working with subcontractors, homeowners, insurers and loss adjusters, you will oversee repair works, monitor timelines and budgets, and maintain clear communication throughout each project.

Reporting to the General Manager and Operations Manager, the role combines office-based coordination with regular site visits. It would suit an experienced carpenter, plumber, bricklayer or other building tradesperson who is ready to step off the tools and move into project supervision. Your practical understanding of building works will provide a strong foundation, with previous supervisory or insurance building experience beneficial but not essential.

With support from experienced leaders and established systems, you will develop your skills in project supervision and build specialist insurance repair knowledge. This is a rewarding opportunity for someone who enjoys building strong relationships and takes pride in quality work, with genuine opportunities for progression within Johns Lyng Group.

Key Responsibilities

• Coordinate and schedule subcontractors across residential and commercial insurance repair and restoration projects, ensuring works are delivered safely, on time, and to a high standard.
• Conduct regular site visits to review progress and workmanship, obtain and file contractor Safe Work Method Statements (SWMS), and support compliance with Work Health and Safety (WHS) requirements, promptly reporting or escalating safety concerns.
• Monitor repair timeframes, coordinate the sequence of works and raise issues early to keep projects on track.
• Maintain proactive communication with clients, loss adjusters, and insurers throughout each project, building strong relationships, responding to issues promptly and escalating complex matters when required.
• Review estimates, issue purchase orders and monitor project costs and margins.
• Attend weekly construction meetings and Work in Progress (WIP) reviews, ensuring all job files, photographs, and documentation are kept up to date.

The Company

Positioned as one of Australia’s leading insurance builders, Johns Lyng Group delivers high-quality insurance building and restoration services nationwide. Our reputation is built on quality, reliability and exceptional customer outcomes, supported by a high-performance culture. This role sits within our Northern Territory team, where strong relationships, local knowledge and responsive service are central to supporting customers and communities when they need us most.

What’s on Offer

• A competitive salary package aligned with your experience
• The option to choose between a fully maintained company vehicle or vehicle allowance
• Access to structured systems, clear processes, and strong operational support
• Access to a comprehensive Employee Assistance Program (EAP)
• Genuine opportunities for career progression within a growing national organisation
• Access to exclusive employee benefits, including health, finance and superannuation offers, and a range of retail discounts through our partner network

Could This Be You?

We are looking for an ambitious individual with a proactive attitude who is comfortable balancing office-based coordination with regular time in the field. To be successful in this role, you will need:

• Experience in building, construction or a relevant trade, with a practical understanding of how building works come together
• Clear communication skills and a helpful, professional approach when working with clients, subcontractors and internal stakeholders
• Good organisational skills and attention to detail, with the ability to plan work and manage changing priorities
• A practical approach to problem-solving and a willingness to ask questions and develop new skills
• Basic computer skills, including familiarity with Microsoft Office, and a willingness to learn our job management systems, repair documentation and budgeting processes

Johns Lyng Group is an equal opportunity employer and takes pride in our inclusive and diverse work environment. As a culturally aware business, we strongly encourage applications from Aboriginal and/or Torres Strait Islander people and people of all backgrounds, ages, and abilities. We value the unique perspectives that a diverse team brings to our projects and community.

Please note: The successful candidate must have the right to work in Australia, be prepared to undergo a pre-employment medical examination and criminal background check where required.

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