At a Glance
- Tasks: Provide on-site technical service for scientific and industrial instruments.
- Company: Join John Morris Group, a leader in innovative technologies.
- Benefits: Hands-on training, travel opportunities, and a supportive team environment.
- Other info: Great career growth and a customer-first mindset are essential.
- Why this job: Make a real impact while working with cutting-edge equipment and global brands.
- Qualifications: Mechanical or electrical engineering qualification and experience with laboratory equipment.
The predicted salary is between 54900 - 67100 $ per year.
The Opportunity
We're seeking a full-time Field Service Engineer to join our team based in Chatswood, NSW.
In this hands-on role, you'll provide on-site technical service including installation, maintenance, troubleshooting, and customer support across a range of laboratory, scientific and industrial instruments.
Occasional interstate travel is required, as well as international travel for factory training.
Key Responsibilities
- Deliver technical service and support to customers
- Diagnose and complete repairs efficiently and accurately
- Install and commission new equipment on-site
- Build relationships with customers and support service agreement discussions
- Maintain clear documentation of all service visits and actions taken
About You
To thrive in this role, you will have
- A qualification in mechanical or electrical engineering
- Experience servicing scientific or laboratory equipment
- Excellent fault-finding and problem-solving skills
- Strong communication and organisational abilities
- A customer-first mindset and a high level of self-motivation
- Proficiency with computers and service reporting systems
- Willingness to travel domestically and internationally for factory training.
- Australian working rights or able to obtain
Why Join Us?
At John Morris Group, we invest in our people.
From factory training to working with global brands and innovative technologies, you'll be supported by a collaborative team that values your growth and success.
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Field Service Engineer in Sydney employer: John Morris Group
At John Morris Group, we pride ourselves on being an exceptional employer that prioritises the growth and development of our team members. Based in Chatswood, NSW, our collaborative work culture fosters innovation and provides ample opportunities for professional advancement through hands-on training with leading global brands. Join us to enjoy a fulfilling career as a Field Service Engineer, where your contributions are valued and supported in a dynamic environment.
