Enterprise Ops, Bid Support Intern

• Support bid qualification and help develop clear bid plans, timelines, and responsibilities
• Support the preparation, coordination, and submission of public sector tenders, panel applications, and RFx responses across AU health markets
• Continuously monitor tender portals and online sources for new open tenders relevant to Heidi, and flag opportunities to the team
• Help draft and refine response content that speaks to health system priorities and scoring criteria
• Help coordinate inputs from subject-matter experts (clinical, technical, legal, commercial) into bid responses
• Support internal reviews, keep version control tidy, and help get polished submissions in on time and up to compliance, governance, and quality standards
• Track tender timelines, deliverables, and internal review checkpoints across multiple simultaneous bids
• Assist with completing customer security questionnaires and vendor assessment documentation
• Support drafting of strategic positioning statements and supporting artefacts for tenders
• Sit in on post-bid reviews, capturing scores, feedback, and lessons learned to sharpen our bid approach over time
• Maintain and improve tender response playbooks, reusable content libraries, and bid templates
• Maintain the market penetration map and TAM/market coverage data for the AU enterprise market
• Support territory planning and account mapping — keeping account and coverage data current and actionable
• Maintain competitive positioning documents and monitor key competitor developments
• Support research into new market and expansion opportunities
• Help build and maintain sales enablement assets (competitive positioning docs, conference playbooks, presentation content)
• Support customer case study development — sourcing, drafting, and coordinating reviews with marketing
• Own pipeline and CRM hygiene — creating and qualifying deal records in HubSpot, maintaining quarterly deal trackers, cleaning up reports and dashboards, and building/enriching outbound contact lists
• Run recurring team reporting — compiling weekly enterprise reports and summaries for leadership syncs, and keeping account plans and deal notes current for priority accounts
• Support logistics and content for enterprise events
• Maintain case studies, pricing models, and business case templates with current data
• Support deal owners with research, document preparation, and follow-ups across active enterprise deals
• Help prepare commercial and technical artefacts for enterprise opportunities (solution overviews, supporting documentation)
• Help systematise repeatable processes — checklists, knowledge bases, and workflows for tenders and enterprise deals
• Contribute to internal automation initiatives

Requirements

• Exceptional written communication — able to draft clear, structured, professional documents
• Highly organised with strong attention to detail; comfortable juggling multiple deadlines in parallel
• Comfortable with numbers — able to maintain models, trackers, and market data with accuracy
• Proactive, resourceful, and able to work independently with light-touch direction
• Interest in healthcare, government procurement, or B2B enterprise sales
• Currently studying or recently completed a degree in business, law, health, communications, or a related field
• Cross-disciplinary thinking — able to connect the dots across commercial, clinical, technical, and operational domains and translate between them
• A generalist mindset — comfortable switching between varied contexts and picking up unfamiliar problems quickly
• Nice to have: Exposure to tender/RFx or grant-writing processes
• Familiarity with the Australian public health system
• Experience with CRM or sales operations tools

Core Competencies

Demonstrates strong capabilities in bid preparation and submission, with a focus on public sector tenders in the Australian health market. Proficient in managing timelines, coordinating inputs from diverse stakeholders, and maintaining compliance and quality standards throughout the bidding process.

Highest-signal resume keywords

• Bid Preparation
• Public Sector Tenders
• CRM Management
• Written Communication
• Attention to Detail

ATS Optimization Keywords Hard Skills

• Bid Coordination
• Tender Response Drafting
• Market Data Analysis
• Document Preparation
• Version Control Management

Soft Skills

• Organizational Skills
• Proactive Problem Solving
• Cross-Disciplinary Thinking
• Resourcefulness
• Time Management

Industry Keywords

• Healthcare
• Government Procurement
• B2B Enterprise Sales
• Tender/RFx Processes
• Australian Public Health System

Tools & Technologies

• HubSpot
• CRM Tools
• Tender Portals
• Market Penetration Mapping