At a Glance
- Tasks: Manage and grow SME customer accounts while providing tailored waste management solutions.
- Company: Join a leading waste management company focused on customer satisfaction.
- Benefits: Competitive salary, flexible work arrangements, and opportunities for professional growth.
- Other info: Enjoy a dynamic work environment with plenty of opportunities to build relationships.
- Why this job: Make a real difference in your community by helping businesses manage waste effectively.
- Qualifications: Strong communication skills and experience in customer service or sales support.
The predicted salary is between 47250 - 57750 $ per year.
Responsibilities
- Manage and grow an established portfolio of SME customers across Emerald and the surrounding region
- Identify opportunities to expand existing accounts, secure new business and support customer retention
- Visit customer sites across Emerald and the surrounding region
- Build strong customer relationships and provide tailored waste management solutions
- Prepare quotations and complete online risk assessments
- Accurately manage customer information within internal systems
- Coordinate with Customer Service and Operations to set up customer accounts and activate services seamlessly
- Monitor customer activity, analyse system data and resolve issues
- Work closely with Operations to deliver safe, efficient and high-quality service outcomes
Requirements
- Exceptional administration skills and outstanding attention to detail
- Experience in customer service, sales support, account management or an emerging sales role
- Strong relationship-building and communication skills
- Customer-first approach
- Confidence working across multiple systems
- Ability to accurately manage customer information
- Ability to manage time effectively and work autonomously
- Experience within the waste, logistics or transport industries is advantageous but not essential
- Core Competencies
Demonstrates strong customer relationship management and account growth capabilities, with a focus on delivering tailored waste management solutions and ensuring customer satisfaction.
Proficient in administration, data management, and effective communication across multiple systems.
- Highest-signal resume keywords
- Customer Relationship Management
- Account Management
- Sales Support
- Data Management
- Communication Skills
- ATS Optimization Keywords Hard Skills
- Quotation Preparation
- Risk Assessment
- Customer Information Management
- Data Analysis
- Time Management
- Soft Skills
- Attention to Detail
- Relationship Building
- Customer-First Approach
- Autonomous Work
- Industry Keywords
- Waste Management
- Logistics
- Transport
- Tools & Technologies
- Internal Systems
Territory Manager in Emerald employer: Jobtailor
As a Network Engineer with us, you'll thrive in a dynamic work environment that prioritises innovation and collaboration. We offer competitive benefits, a strong focus on employee development, and opportunities to work with cutting-edge technologies while supporting Small and Medium Business clients. Our inclusive culture fosters growth and encourages proactive problem-solving, making it an ideal place for those seeking meaningful and rewarding employment.
