At a Glance
- Tasks: Lead daily operations for a dynamic consulting team and manage exciting cybersecurity projects.
- Company: Join a forward-thinking IT services company focused on innovation and teamwork.
- Benefits: Enjoy competitive pay, professional growth opportunities, and a supportive work environment.
- Other info: Work in a fast-paced environment with opportunities for career advancement.
- Why this job: Make a real impact in cybersecurity while developing your leadership skills.
- Qualifications: Experience in delivery management and strong operational leadership skills required.
The predicted salary is between 72000 - 88000 $ per year.
- Run the daily and weekly operational cadence for the consulting team
- Manage day-to-day activities to support team morale, performance, and business alignment
- Analyze the incoming pipeline and assign consultants to Cortex XSIAM, XDR, XSOAR, and Cortex Cloud projects
- Manage billable utilization, mitigate burnout, and convert consultant downtime into strategic initiatives, training, and process improvements
- Standardize and own the customer engagement lifecycle, including kick-offs, project tracking, status reporting, and communication standards
- Handle project delays, scoping adjustments, and operational customer escalations
- Keep projects on track and remove administrative or scheduling blockers
- Work with technical leadership and management to improve Professional Services delivery frameworks and methodologies
Requirements
- Proven experience in a delivery management, practice lead, or senior project management role within an IT services, cybersecurity, or professional services organization
- Exceptional operational leadership skills
- Strong background in resource management, capacity planning, and project staffing/utilization
- Demonstrated ability to build and enforce engagement frameworks, standardized processes, and quality controls for professional services delivery teams
- Strong customer-facing skills with the ability to manage expectations, navigate operational escalations, and communicate effectively with enterprise stakeholders
- Excellent organizational and problem-solving skills
- Ability to manage multiple moving parts in a high-velocity deployment environment
- High emotional intelligence and leadership capability to mentor, guide, and manage consulting team morale and performance
- Familiarity with cybersecurity operations, SOC environments, or SIEM/Cloud Security deployments is highly desirable
- Must be able to work in Australia; immigration sponsorship is not available
- Core Competencies
Demonstrates strong operational leadership and resource management skills, with a focus on project staffing, capacity planning, and the ability to build and enforce engagement frameworks in a high-velocity deployment environment.
Familiarity with cybersecurity operations and effective communication with enterprise stakeholders are essential.
- Highest-signal resume keywords
- Delivery Management
- Resource Management
- Customer Engagement Frameworks
- Operational Leadership
- Cybersecurity Operations
- ATS Optimization Keywords Hard Skills
- Project Management
- Capacity Planning
- Utilization Management
- Process Improvement
- Quality Control
- Soft Skills
- Emotional Intelligence
- Organizational Skills
- Problem-Solving
- Team Leadership
- Communication Skills
- Industry Keywords
- IT Services
- Cybersecurity
- Professional Services
- SOC Environments
- SIEM Security
- Tools & Technologies
- Cortex XSIAM
- Cortex XDR
- Cortex XSOAR
- Cortex Cloud
Cortex Delivery Lead employer: Jobtailor
As a Network Engineer with us, you'll thrive in a dynamic work environment that prioritises innovation and collaboration. We offer competitive benefits, a strong focus on employee development, and opportunities to work with cutting-edge technologies while supporting Small and Medium Business clients. Our inclusive culture fosters growth and encourages proactive problem-solving, making it an ideal place for those seeking meaningful and rewarding employment.
