At a Glance
- Tasks: Bridge clients and developers, gather requirements, and document tech solutions.
- Company: Dynamic digital agency focused on innovative technology solutions.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Exciting environment with a focus on collaboration and continuous improvement.
- Why this job: Join a team driving AI projects and make a real impact in the tech world.
- Qualifications: 3-5 years in business analysis with strong communication and analytical skills.
The predicted salary is between 54900 - 67100 $ per year.
- Act as the bridge between clients and the development team
- Deep dive into client businesses to understand problems
- Work with UX experts and the wider team to architect and document technology-based solutions
- Perform requirements gathering, including leading client workshops
- Develop business, functional, and technical documentation, including BRDs and FSDs
- Communicate client requirements clearly to developers and designers
- Contribute to client-facing AI consulting and implementation projects
- Help drive internal rollout of AI tools and processes
- Assist with development and validation of quotes
- Oversee and complete testing, verification, validation, and quality control
- Communicate with clients regarding project requests and updates
- Write test scenarios, test cases, and test plans
- Create and provide end-user training and documentation
- Act as the primary point of contact for some clients
- Provide customer service internally and externally
- Escalate issues affecting product delivery and quality
- Contribute to the company knowledge base and process improvements
- Work across Waterfall and Agile/Hybrid frameworks
- Assist with system solution and architecture design
- At times, plan projects, manage clients, and steer delivery through to completion
Requirements
- 3β5 years of experience in business analysis, including systems and process analysis
- Experience in a comparable role in a digital agency or consultancy preferred
- Current Australian resident based in Melbourne or surrounding suburbs
- Experience leading requirements workshops
- Experience writing BRDs and FSDs to an extremely high standard
- Strong analytical skills and high attention to detail
- Active and confident daily use of AI tools such as Claude, Chat GPT, or Copilot from day one
- Comfortable performing digital producer duties, managing projects and clients, and owning delivery end to end
- Excellent written and verbal communication
- Experience developing test plans and test scenarios
- Ability to design logical database structures
- Excellent presentation skills, including leading workshops
- Proactive, self-motivated, and calm under pressure
- Core Competencies
Demonstrates expertise in business analysis, requirements gathering, and documentation, with a strong focus on client communication and project management.
Proficient in utilizing AI tools and frameworks to enhance project delivery and client solutions.
- Highest-signal resume keywords
- Business Analysis
- Requirements Gathering
- BRD and FSD Development
- AI Tools Utilization
- Project Management
- ATS Optimization Keywords Hard Skills
- Business Analysis
- Requirements Gathering
- BRD Development
- FSD Development
- Test Plan Development
- Test Scenario Development
- Database Structure Design
- Quality Control
- Documentation Client Workshop Facilitation
- Soft Skills
- Excellent Communication
- Analytical Skills
- Attention to Detail
- Presentation Skills
- Proactive Attitude
- Industry Keywords
- Digital Agency
- Consultancy
- Client Management
- Process Analysis
- Technology Solutions
- Tools & Technologies
- AI Tools
- Claude
- Chat GPT
- Copilot
- Waterfall Framework
- Agile Framework
- Hybrid Framework
Business Analyst employer: Jobtailor
As a Network Engineer with us, you'll thrive in a dynamic work environment that prioritises innovation and collaboration. We offer competitive benefits, a strong focus on employee development, and opportunities to work with cutting-edge technologies while supporting Small and Medium Business clients. Our inclusive culture fosters growth and encourages proactive problem-solving, making it an ideal place for those seeking meaningful and rewarding employment.