Client Services Manager in Broken Hill

Client Services Manager in Broken Hill

Broken Hill Full-Time 59400 - 72600 $ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to support vulnerable children and families in a Community Service Centre.
  • Company: Join a dedicated organisation focused on community service and cultural respect.
  • Benefits: Competitive salary, professional development, and the chance to make a real difference.
  • Other info: Dynamic role with opportunities for travel and collaboration across diverse communities.
  • Why this job: Empower communities and create positive change while developing your leadership skills.
  • Qualifications: Tertiary qualification in social work or related field, plus strong cultural capability.

The predicted salary is between 59400 - 72600 $ per year.

  • Provide leadership, direction and support to professional and administrative staff within a Community Service Centre
  • Manage all aspects of Community Service Centre operations, including human resources, finance, office administration, performance monitoring and reporting
  • Deliver DCJ core functions and services to vulnerable children, young people and families
  • Establish collaborative relationships with community partners and NGOs to integrate local service provision
  • Lead implementation of operational changes aligned with DCJ's corporate and strategic direction
  • Develop strategies and make decisions in emotionally charged, difficult and controversial situations
  • Build and monitor a fair, inclusive and diverse workplace culture
  • Develop unit plans addressing team capability, strengths, development opportunities and continuous improvement
  • Address and resolve team and individual performance issues in a timely and effective manner
  • Work closely with Aboriginal communities and lead a significant Aboriginal workforce

Requirements

  • Tertiary qualification in social work, social/Behavioural Science, Welfare or a related discipline, and/or equivalent knowledge, skills and experience
  • Demonstrated commitment to ongoing professional development
  • Strong cultural capability and commitment to culturally safe practice
  • Ability to build and maintain respectful relationships with Aboriginal people, communities and stakeholders
  • Applicants should currently reside within the district or relocate before commencing employment
  • Valid driver's license
  • Willingness and ability to travel to local offices including Broken Hill, Dareton and Wilcannia, and across the broader South West NSW region
  • Subject to reference checks
  • National Criminal History Record Check in accordance with the Disability Inclusion Act 2014
  • Working with Children Check clearance in accordance with the Child Protection (Working with Children) Act 2012
  • Core Competencies

Demonstrates strong leadership and operational management skills within a Community Service Centre, focusing on human resources, finance, and performance monitoring.

Exhibits cultural capability and commitment to building respectful relationships with Aboriginal communities and stakeholders.

  • Highest-signal resume keywords
  • Leadership
  • Community Engagement
  • Cultural Capability
  • Operational Management
  • Performance Monitoring
  • ATS Optimization Keywords Hard Skills
  • Tertiary Qualification in Social Work
  • Human Resources Management
  • Finance Management
  • Office Administration
  • Performance Reporting
  • Strategic Planning
  • Continuous Improvement
  • Soft Skills
  • Conflict Resolution
  • Relationship Building
  • Team Development
  • Emotional Intelligence

Certifications & Qualifications

  • Valid Driver's License
  • National Criminal History Record Check
  • Working with Children Check
  • Industry Keywords
  • Community Service
  • Aboriginal Workforce
  • Culturally Safe Practice
  • Vulnerable Children and Families
  • Collaboration with NGOs

Client Services Manager in Broken Hill employer: Jobtailor

As a Network Engineer with us, you'll thrive in a dynamic work environment that prioritises innovation and collaboration. We offer competitive benefits, a strong focus on employee development, and opportunities to work with cutting-edge technologies while supporting Small and Medium Business clients. Our inclusive culture fosters growth and encourages proactive problem-solving, making it an ideal place for those seeking meaningful and rewarding employment.

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Contact Details:

Jobtailor Recruitment Team

We think you need these skills to ace Client Services Manager in Broken Hill

Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Compassion
Flexibility
Teamwork