At a Glance
- Tasks: Build strong customer relationships and identify growth opportunities in a dynamic B2B environment.
- Company: Join a global organisation focused on customer success and sustainability.
- Benefits: Competitive salary, career progression, and the chance to make a real impact.
- Other info: Exciting opportunities for learning and development in a supportive team.
- Why this job: Be the main point of contact for clients and drive innovative solutions.
- Qualifications: Experience in account management or customer service with strong communication skills.
The predicted salary is between 47700 - 58300 $ per year.
- Build and sustain strong customer relationships across a portfolio as the main point of contact
- Identify growth opportunities and pursue new business leads through expansion and pricing optimisation initiatives
- Collaborate with Sales, Operations and Category Management to execute strategic customer plans
- Conduct business reviews, manage tenders and negotiate contracts
- Monitor account performance using metrics and customer feedback such as NPS
- Oversee the annual audit process, ensuring policy compliance and recovery of outstanding equipment fees
- Lead initiatives to reduce transport costs and improve supply chain efficiency
- Support customer sustainability initiatives and broader corporate social responsibility objectives
Requirements
- Experience in account management, customer service, inside sales or relationship-based roles, ideally in a B2B environment
- Curious, consultative mindset focused on understanding customer needs
- Confidence engaging customers with strong communication and relationship-building skills
- Commercial awareness of how service, pricing and operational decisions affect customer outcomes
- Strong organisation and prioritisation skills for managing multiple customer relationships
- Comfort working with structure, big data and advanced systems
- CRM experience preferred; Salesforce ideal but not essential
- Desire to build a career within a large global organisation and openness to learning, feedback and progression
- Full working rights in Australia required
- Sponsorship is not available
- Core Competencies
Demonstrates expertise in account management and customer relationship building, with a strong focus on identifying growth opportunities and optimizing pricing strategies.
Proficient in using metrics and customer feedback to enhance account performance and drive supply chain efficiency.
- Highest-signal resume keywords
- Account Management
- Customer Relationship Building
- CRM Experience
- Commercial Awareness
- Strong Communication Skills
- ATS Optimization Keywords Soft Skills
- Curious Mindset
- Consultative Approach
- Strong Organisation Skills
- Prioritisation Skills
- Industry Keywords
- B2B Environment
- Customer Service
- Supply Chain Efficiency
- Corporate Social Responsibility
- NPS
- Tools & Technologies
- Salesforce
- Big Data Systems
Account Manager employer: Jobtailor
As a Network Engineer with us, you'll thrive in a dynamic work environment that prioritises innovation and collaboration. We offer competitive benefits, a strong focus on employee development, and opportunities to work with cutting-edge technologies while supporting Small and Medium Business clients. Our inclusive culture fosters growth and encourages proactive problem-solving, making it an ideal place for those seeking meaningful and rewarding employment.
