Referral Officer

Referral Officer

Full-Time 56700 - 69300 $ / year (est.) On-site
J

At a Glance

  • Tasks: Support older adults' transition from hospital to community care with timely referrals.
  • Company: Join WA Country Health Service, the largest country health system in Australia.
  • Benefits: Enjoy flexible working arrangements, professional development, and generous salary packaging.
  • Other info: Diverse and inclusive workplace with excellent career growth opportunities.
  • Why this job: Make a real difference in the lives of older Australians while growing your career.
  • Qualifications: Strong analytical skills, teamwork, and high-level written communication required.

The predicted salary is between 56700 - 69300 $ per year.

This position supports the central coordination of services across country and metropolitan WA for transitional care for older people. Screens initial referrals of all patients to ensure provision of the most appropriate transitional or respite care options and to ensure timely discharge of older people from hospital. Navigates older adults' pathway of care from hospital into community care; ensuring suitable, timely and safe referral navigation.

The WA Country Health Service is the largest country health system in Australia and one of the biggest in the world, providing health services to approximately half a million people, including 45,000 Aboriginal people, over a vast two and a half million square kilometre area. The organisation comprises seven regions, with a strong network of public hospitals, health services and health centres located across rural and remote Western Australia. Our core business is the provision of quality, accessible health services to country WA residents and visitors.

Suitability Criteria:

  • High level analytical and conceptual skills.
  • Demonstrated ability to work in a multi-disciplinary team independently and proven ability to communicate with and gain the cooperation of staff at all levels.
  • Demonstrated high level written communication skills including report writing.
  • Extensive administrative experience and highly developed time management skills.
  • Demonstrated high level of computer literacy with experience using a wider range of computer software applications including databases.
  • Demonstrated ability to always maintain confidentiality and exercise discretion.

Employee Benefits:

  • 12% employer contributed superannuation into a fund of your choice.
  • Access to generous salary packaging arrangements.
  • Professional Development Opportunities and Study Leave/assistance.
  • Flexible working arrangements.
  • Flexible leave arrangements.
  • Other professional and location based allowances.

For Further Job Related Information:

We encourage you to contact Juliette Wainwright on 0408 927 ***. Applicants are required to provide:

  • A statement addressing the suitability criteria above (in no more than 3 pages), outlining your skills, experience, knowledge and what you will bring to the role.
  • A detailed curriculum vitae (CV) summarising your relevant experience and ability to meet the position requirements.
  • The names and contact details of two (2) professional referees, preferably including your current or most recent manager.

These documents should be complete and ready to attach prior to applying online. Please ensure you allow sufficient time to complete the online application process as you will be required to answer various questions and attach your documentation.

Eligibility to Apply:

To be eligible for appointment, applicants must have a valid working visa (for fixed term appointments) or be an Australian citizen, permanent resident, or have a visa to live and work indefinitely in Australia (for permanent appointments).

Other Conditions:

WA Health engages staff in positions of trust and responsibility. WA Health policies require applicants to undertake a criminal records screening and integrity checking as part of the appointment process. As well as undertaking a criminal record screening and integrity checking, you may also be required to undertake a working with children check (if required for the role) and a pre-employment health assessment. We may ask referees to comment on your integrity and past demonstration of ethical behaviour. Please note that adverse information does not necessarily disqualify an applicant but will be considered as part of the appointment process. Please note this recruitment process requires completion of satisfactory Pre-Employment Health Assessment (PEHA). Any offer of employment with WA Country Health Service (WACHS) is conditional on satisfactory PEHA to ensure you are able to perform the inherent requirements of the position. An unsatisfactory PEHA will result in the offer of employment being withdrawn.

We are committed to fostering a diverse and inclusive workforce where every employee feels valued and empowered. We believe that a diverse team brings unique perspectives and drives innovation to meet our community’s needs. We welcome applicants of all backgrounds and experiences to join us in shaping a more equitable future and as a measure to achieve equality, under sections 51, 66R and 66ZP of the Equal Opportunity Act 1984, encourage applications from people living with a disability, Aboriginal people, people from culturally and linguistically diverse backgrounds, women and youth (24 years of age and under).

If you experience difficulties while applying online, please contact Employee Services on 13 44 77 for immediate assistance during business hours. WA Health is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally diverse backgrounds and people with disabilities. WA Health supports flexible working practices within the context of a quality health service. WA Health is committed to a smoke free environment across all buildings, grounds and vehicles.

Referral Officer employer: jobs.wa.gov.au

Kensington Primary School is an exceptional employer, offering a vibrant work culture that prioritises collaboration and professional growth. Located just 4 km from the Perth CBD, staff benefit from competitive salaries, flexible working arrangements, and a strong commitment to continuous improvement and innovation in education. With a focus on building trusting relationships and fostering a supportive environment, employees are encouraged to contribute ideas and engage in meaningful professional development, making it a rewarding place to work.

J

Contact Details:

jobs.wa.gov.au Recruitment Team

We think you need these skills to ace Referral Officer

Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Teamwork
Flexibility
Compassion