At a Glance
- Tasks: Provide ICT support, troubleshoot issues, and assist with system testing.
- Company: Aspire Technologies, a supportive and collaborative tech company.
- Benefits: Competitive salary, career growth, flexible work, and performance incentives.
- Other info: Opportunity to work on diverse ICT projects and improve technology systems.
- Why this job: Join a dynamic team and enhance your tech skills while making a real impact.
- Qualifications: Bachelor's degree in IT or related field and relevant experience required.
The predicted salary is between 82000 - 82000 $ per year.
- ICT Support and Test Engineer
- Company: Aspire Technologies
- Position: ICT Support and Test Engineer
About the Role
Aspire Technologies is seeking a skilled and motivated ICT Support and Test Engineer to join our professional team.
The successful candidate will provide reliable ICT support, troubleshoot technical issues, assist with system testing, and contribute to the smooth operation and continuous improvement of our technology systems and services.
The role involves working closely with staff and clients, documenting technical issues and test results, and supporting the implementation of effective technical solutions.
- Conduct routine quality and system checks, including reviewing IT systems, user access, configurations, records, and operational documentation.
- Identify technical issues, system variations, recurring incidents, and potential IT risks, and elevate matters when required.
- Troubleshoot, diagnose, test, and resolve hardware, software, operating system, email, printer, network, and connectivity issues.
- Install, configure, maintain, and upgrade desktops, laptops, printers, operating systems, applications, and Microsoft 365 services.
- Test system and application functionality following installations, updates, configuration changes, or repairs.
- Verify that systems are operating correctly and identify and document faults.
- Provide technical support and guidance to users and clients.
- Manage user accounts and access permissions across Active Directory, Microsoft 365, Entra ID, and Microsoft Intune.
- Support device deployment, software configuration, password management, and endpoint compliance.
- Monitor and troubleshoot network and infrastructure issues involving TCP/IP, DNS, DHCP, Wi-Fi, VPN, firewalls, and server environments.
- Prepare and maintain technical records, incident reports, troubleshooting guides, system information, configuration records, and IT asset documentation.
- Assist senior technical staff with system improvements and the resolution of complex technical issues.
- Provide basic user training on applications, system access, workstation use, and IT procedures.
Qualifications & Experience
- Bachelor's degree or higher in Information Technology, Computer Science, Information Systems, Software Engineering, or a closely related field.
- Minimum one year of relevant experience in ICT support, system testing, or a similar position.
- Experience diagnosing and resolving ICT issues.
- Experience conducting system testing and managing technical incidents and defects.
- Strong technical troubleshooting and problem-solving skills.
- Ability to prepare clear technical documentation and procedures.
- Knowledge of Microsoft 365, Active Directory, Entra ID, Intune, networking, and common IT systems will be highly valuable.
What We Offer
- Competitive salary package
- Career growth and professional development opportunities
- Supportive and collaborative working environment
- Flexible work arrangements
- Performance-based incentives and recognition
- Opportunity to work on a range of ICT support, testing, and technology improvement projects
Why Join Aspire Technologies?
At Aspire Technologies, we are committed to providing reliable technology solutions and creating an environment where talented professionals can develop their technical skills and build a rewarding career.
If you are passionate about ICT support, system testing, troubleshooting, and technology, we would like to hear from you.
#J-18808-Ljbffr
ICT Support and Test Engineer in Adelaide employer: Jobomas
Join a dynamic team in Melbourne where innovation meets collaboration! As a Senior Appian Developer, you'll thrive in a supportive work culture that values continuous learning and professional growth. With competitive salaries and opportunities to lead impactful projects, this role offers a unique chance to shape enterprise-grade applications while enjoying the vibrant lifestyle that Melbourne has to offer.
