At a Glance
- Tasks: Drive customer success and retention for APAC accounts from anywhere in Australia.
- Company: Join a dynamic team focused on long-term customer relationships and growth.
- Benefits: Remote work flexibility, competitive salary, and opportunities for professional development.
- Other info: Collaborate with Sales, Product, and Engineering teams in a supportive environment.
- Why this job: Make a real impact by helping businesses thrive and grow in the APAC region.
- Qualifications: Experience in customer success management and strong relationship-building skills.
The predicted salary is between 49500 - 60500 $ per year.
Jobgether is partnering to fill a Senior Customer Success Manager β APAC role, based in Australia.
You will drive long-term customer success, retention, and revenue growth across mid-market and enterprise accounts in APAC from a remote base.
You will own NRR, renewals, and expansion opportunities, build strategic CS plans, guide onboarding and adoption, and manage executive relationships while coordinating with Sales, Product, and Engineering to deliver value and reduce churn.
Strategic CSM, APAC & Enterprise (Remote) in Brisbane employer: Jobgether
Join a forward-thinking company that champions innovation and flexibility, offering a fully remote work environment where you can thrive as a Full Stack Software Engineer - AI-First. With access to cutting-edge AI tools, a merit-based culture, and significant opportunities for professional growth, you'll be empowered to take ownership of your projects while collaborating with a talented team on high-scale products that make a global impact. Enjoy the freedom to work from anywhere in Australia, along with a budget for coworking or sports activities, ensuring a balanced and fulfilling work-life experience.