Job Type: Permanent position | Full time position
Job Description
Venue Manager Hunters Quarter (HQ) is a relaxed and elegant dining destination, located in the Pooles Rock Vineyard of Pokolbin, in the heart of the picturesque Hunter Valley. Our restaurant is a dining space with something for everyone - whatever the occasion. With a private terrace in the vineyards, it's the perfect place to while away a few hours with family, friends and fantastic food.
Additional to Restaurant reservations HQ takes group bookings and organise private events upon request. Responsibilities include -
- Ensure exceptional, professional, friendly, efficient and memorable food & beverage service to each guest
- Build professional relationships with regular clients
- Team Development - On the job mentoring and training for restaurant team
- Stock control, ordering, stock takes
- Rosters, wage cost
- Till reconciliation including cash handling and client accounting
- Maintenance of POS system - Redcat
- Manage setup and service for all functions and events, including off site catering as required
- Meet sales targets
- Maintain highest standards of restaurant upkeep and cleanliness
- Follow WHS, RSA and other regulations
- Maintain cleaning schedules and equipment
- Grow customer satisfaction and positive feedback
- Increase social media reviews
- Increase sales margins
- Assist with recruitment of new team members, complete induction
The successful applicant would possess -
- Minimum of two years' experience in a leadership or management role
- Current NSW RSA certification
- Superior knowledge of food, wine and customer service
- Strong work ethic
- Exceptional customer service and passion for people
- Excellent presentation, grooming and communication skills
- A positive, punctual and professional approach
- Experience with weddings and corporate events
- Knowledge of POS systems (Redcat an advantage but not essential)
- Availability to work weekends, public holidays, events, split shifts
Hunters Quarter 02 4998 7*** 576 De Beyers Road, Pokolbin NSW 2320 www.huntersquarter.com.au Job Type: Full-time
