The Department of Planning, Housing and Infrastructure (DPHI) NSW is hiring a Customer Support Officer based in Parramatta, with flexible working supported. You will be the first point of contact for customers navigating Development Coordination Authority services, respond to enquiries, provide clear guidance and connect customers with the right technical expertise.
You will balance high enquiry volumes with complex needs to keep service accurate and timely.
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Customer Experience Advisor β Planning (6m, Parramatta) in Sydney employer: Job Details
At the Department of Planning, Housing and Infrastructure (DPHI), we pride ourselves on being an exceptional employer that fosters a collaborative and inclusive work culture in Parramatta. With flexible working arrangements, diverse employee affinity groups, and a strong commitment to professional growth, we empower our team members to thrive while making a meaningful impact on the communities of NSW. Join us to help shape the future and tell the stories that matter, all while enjoying a supportive environment that values your unique contributions.