At a Glance
- Tasks: Deliver exceptional customer service and assist with stock and online orders.
- Company: Join Jo Mercer, a beloved Australian footwear brand since 1998.
- Benefits: Enjoy 2 free pairs of shoes yearly, up to 60% staff discount, and career growth opportunities.
- Other info: Be part of a supportive team culture in a fast-paced setting.
- Why this job: Combine your passion for fashion with a fun retail environment and make customers feel amazing.
- Qualifications: Experience in fashion retail, strong communication skills, and a positive attitude.
The predicted salary is between 47250 - 57750 $ per year.
- Pacific Fair, Queensland 4218, Australia
- Full-time Permanent Associate
- Posted 02 Oct 2026
- Description
The Role
Don’t miss this unique opportunity to join our Jo Mercer team as a Full-time Sales Executive.
This role is based at our Pacific Fair store where you get to help make our customers feel great and increase your shoe collection at the same time!
Our Sales Executive’s play a central role in consistently providing superior customer service and delivering world class experiences.
About the role
- Provide a superior customer experience to all customers.
- Commitment to delivering outstanding results.
- Assist in operational processes including stock deliveries and online fulfilment.
- Contribute to a positive team culture.
What we ask you to bring to the role
- At least one years’ experience with a fashion or footwear retailer.
- An abundance of energy, positivity, and an ability to work in a fast paced environment.
- A passion for retail, customer service and fashion.
- Goal oriented and driven.
- Exceptional communication and organisational skills.
- Availability to work a rotating roster.
About Us
Jo Mercer is a proudly Australian operated business since 1998 and has grown to become one of Australia’s most loved footwear brands.
The success of Jo Mercer has been built on the core fundamentals of fashion, leather and quality.
This philosophy has helped Jo Mercer grow to have a strong presence within the Australian and International markets.
Working for Jo Mercer
- 2 free pairs of shoes per year (1 upon commencement).
- We offer opportunities for advancement in a constantly growing company.
- Unlimited staff discount of up to 60% to spoil yourself plus family & friends discount.
- Recruitment referral program up to $1000.
- Employee Assistance Program and more.
At Jo Mercer, our commitment to innovation and people are central to achieving a unique and supportive company culture.
Successful candidates will be contacted directly and we thank you for taking the time to apply.
Jo Mercer is an Equal Opportunity Employer.
Company Overview
Jo Mercer is a proudly Australian operated business since 1998 and has grown to become one of Australia’s most loved footwear brands.
The success of Jo Mercer has been built on the core fundamentals of fashion, leather and quality.
This philosophy has helped Jo Mercer grow to have a strong presence within the Australian and International markets.
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Sales Executive employer: Jo Mercer
Jo Mercer is an exceptional employer that fosters a vibrant and supportive work culture, making it a fantastic place for those looking to grow in the retail industry. With a strong commitment to employee development, you will benefit from ongoing training and advancement opportunities while enjoying generous perks like a significant staff discount and free shoes each year. Located at the Emporium, you'll be part of a passionate team dedicated to delivering outstanding customer experiences in a dynamic environment.
