At a Glance
- Tasks: Be the friendly face of Amazon Australia, managing reception and creating awesome workplace experiences.
- Company: Join JLL, a leader in real estate shaping a better world.
- Benefits: Competitive pay, career growth, and a vibrant work culture.
- Other info: Dynamic role with opportunities to learn and grow in a supportive team.
- Why this job: Make a real impact by enhancing workplace environments and connecting with diverse people.
- Qualifications: Customer service experience and strong communication skills are a must.
The predicted salary is between 123300 - 150700 $ per year.
JLL empowers you to shape a brighter way. Our people at JLL are shaping the future of real estate for a better world by combining world-class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
What this opportunity involves:
As a Workplace Ambassador at JLL, you will serve as the primary Corporate Reception representative for Amazon Australia (Sydney), while acting as the Administration & Facilities primary point of contact for ANZ Operations. You will create exceptional first impressions and workplace experiences through comprehensive front-of-house services, managing everything from visitor reception and meeting coordination to pantry management and facilities inspections. In this dynamic position, you will play a crucial role in delivering outstanding client service by proactively engaging stakeholders, building effective relationships across all organizational levels, and maintaining professional workplace environments that enable productivity and collaboration.
An overview of the role:
- Perform office opening and closing procedures while greeting guests, working closely with onsite security team, and managing visitor badge issuance.
- Manage meeting room scheduling, coordination, and event bookings while maintaining professional appearance of all meeting rooms and reception areas.
- Oversee pantry program development including ordering weekly snack, fruit, and beverage supplies while maintaining kitchen areas and tracking spend.
- Maintain Site PO Trackers and ensure financial processes are followed while assisting with invoicing and budget oversight.
- Conduct facilities inspections, raise issues via Corrigo timely, facilitate vendor/contractor inductions, and report EHS matters onsite.
Sounds like you? This is what we are looking for:
- Experience in corporate reception or front-of-house customer service roles with strong interpersonal and communication skills.
- Ability to interface effectively with members from all organizational levels and the public with friendly, pleasant, and energetic personality.
- Administrative skills with experience in meeting coordination, scheduling, basic financial processes, and customer service excellence.
- Organizational skills with ability to manage multiple tasks including pantry management, facilities coordination, and workplace safety procedures.
- Proficiency with ticketing systems, scheduling software, and basic office technology.
- Background in facilities management, workplace services, or Amazon/similar corporate environments (preferred).
Location: On-site – Sydney, NSW
Workplace Ambassador in Sydney employer: JLL
At JLL, we pride ourselves on being an exceptional employer, offering a vibrant work culture that champions diversity and inclusion while empowering our employees to thrive in their careers. With access to industry-leading programs, flexible working arrangements, and a commitment to professional development, our Melbourne and Sydney offices provide a dynamic environment where you can make a meaningful impact in reshaping workplace culture across Australia and New Zealand.
