Facilities Coordinator in Canberra

Shaping the future of real estate for a better world! At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are in continual pursuit of brighter ways of working.

This Facilities Coordinator role supports the delivery of FM services across owned and leased properties, working closely with centralised teams, vendors, and service providers. You'll coordinate day-to-day FM activities using Corrigo CMMS, manage contractor performance escalations, and ensure timely resolution of site issues with minimal business disruption.

The position involves administrative support including processing Change Direct Notices for property transitions, validating assets and compliance documentation, and preparing reports on service delivery. You'll support the implementation of Preventative Maintenance and Asset Management Plans (PAMP), manage landlord communications, and maintain compliance records aligned with contractual obligations.

Strong relationship-building skills are essential as you'll collaborate with Property Service Centre teams, FM Vendor Managers, Regional FM teams, Facilities Managers, contractors, and suppliers. The role requires adherence to WHS, environmental, and risk management policies while developing proficiency in JLL's various technology platforms and systems.

Key Responsibilities include:

• Deliver superior service measured through compliance to contractual key performance indicators.
• Provide superior service measured through Entities feedback.
• Ensure activities assigned are being achieved per the required timeline with any gaps documented through an agreed management plan.
• Role model behaviour, consistent with cultural and ethical requirements of the Company.
• Manage all assigned tasks effectively, evidenced through feedback from key stakeholders.
• Enhance and grow one's own professional and personal skills.
• Contribute towards the growth of the company and meeting assigned targets.
• Support the management of service delivery to meet contractual obligations of JLL within the Facilities Management Contract Remit.
• Build and maintain strong working relationships with key stakeholders such as key Facilities Managers, Property Managers, Vendors, and internal teams.
• Ensure all Conflicts of Interest (COI) are effectively managed in accordance with the client endorsed JLL COI Management processes.

Sounds like you? This is what we're looking for:

• Minimum 1-2 year's experience in property related role.
• Preferred Tertiary qualification in Property/Real Estate or equivalent.
• Current Real Estate Certificate of Registration.
• Ability to obtain and hold an AGSVA Clearance and or any additional associated Entity clearances.

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands.
• 18 weeks paid maternity leave.
• Private Health Insurance Discounts.
• Active Social Club.
• Employee assistant program.
• Novated Lease for EV cars.
• Paid time off for volunteer work.
• Career Opportunities with Australia's #1 Commercial Real Estate firm.
• Premium offices.

What you can expect from us:

As an organization, we embrace diversity and celebrate it, proactively supporting the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all ages, religions and races. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military.