JLG Industries is a leading manufacturer and supplier of elevating work platforms, telehandlers and lighting towers. A global company and part of the Oshkosh Corporation, our mission is to make a difference in people's lives.
Our innovative and award-winning products allow people to work safely at height, returning home to their families and friends when the working day is done.
People are important to us at JLG - it underpins our core values which relate to putting people first, persevering through challenges, working as a team and doing the right thing.
About the role:
Parts Interpreter's role is to provide support to customers by assist them in identifying spare parts and processing parts sales.
This role requires a high level of customer service and a mechanical mindset with a strong focus on customer satisfaction and complaint resolution.
Parts Interpreter is responsible:
Accurate and timely communication with service technicians & workshop staff
Supports the Sales & Business Development Managers
Provide a high level of support to customers
Identify spare parts and processing parts sales
Provide strong customer relationship support
About You
Previous experience in a similar role in a medium to large business.
You will have strong communication skills, both written and verbal,
Excellent attention to detail
Organisational skills
A solid foundation of literacy and numeracy skills and previous experience with ERP and computer systems ensures accurate data entry and customer communications.
Why Join Us?
Be part of a leading company in the access equipment industry with a strong reputation for quality, safety & innovation and people first focus
Competitive salary with yearly bonus and flexibility
A collaborative and supportive team environment
Avail & enjoy the company benefits viz Novated Lease, Service awards, Monthly lunches etc
Opportunity to work in other JLG branch locations
At JLG Industries, we are committed to fostering a work environment where everyone feels included, respected and treated fairly. We recognise that diversity strengthens our team and actively encourage applications from women and Indigenous candidates.
Parts Interpreter employer: JLG Industries
At JLG, an Oshkosh Company, we pride ourselves on being an exceptional employer that values innovation and safety in the construction industry. Our Workshop Technicians benefit from a supportive work culture that encourages professional growth through training opportunities and hands-on experience with cutting-edge equipment. Located in a dynamic environment, our team enjoys a collaborative atmosphere where their contributions are recognised, making it a rewarding place to build a career.
