CQ Professional in Sydney

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

The CQ Professional supports the execution and continuous improvement of Commercial Quality (CQ) processes within the QARA International organization. This role contributes to maintaining an effective Quality Management System (QMS), and ensuring compliance with internal standards, company policies, and applicable regulatory requirements across commercial operations. Working in close partnership with regional and global stakeholders, the CQ Professional supports quality system processes, documentation, monitoring, and compliance activities that enable consistent, and compliant execution while protecting patient safety, product quality and business continuity.

Responsibilities

• Support the documentation, maintenance, implementation and execution of Commercial Quality processes, procedures, and work instructions in alignment with global standards, requirement, and quality metrics.
• Maintain accurate, complete, and compliant quality documentation and records, including SOPs, reports, controlled documents and qualification & training records.
• Support the administration, coordination, and monitoring of quality system changes, including Change Controls and implementation activities, ensuring timely completion and compliance with established procedures.
• Support quality risk management activities, including risk assessments, periodic reviews, and implementation of risk mitigation actions, as required.
• Support the maintenance and implementation of internal quality standards, external regulations, and applicable procedures, ensuring quality system documentation remains current and compliant.
• Support the administration, maintenance, continuous improvement, and user support of Quality System elements and applicable electronic Quality Management Systems (eQMS).
• Assist with preparation and support for internal audits, external audits, supplier management, and health authority inspections, including evidence collection, coordination and follow-up activities.
• Collaborate with cross‑functional partners including Commercial, Regulatory Affairs, Supply Chain, and other QARA teams, to support compliant commercial operations and quality system requirements.
• Contribute to quality metrics, trend analysis, performance reporting, and Quality System Management Review (QSMR) activities to support management oversight and continuous improvement.
• Apply DePuy Synthes quality principles, compliance expectations, and Credo values in all aspects of daily activities.

ABOUT YOU

• Typically 2-4 years of relevant experience in Quality, Regulatory Affairs, Compliance, Quality Systems, or another regulated environment.
• Foundational to working knowledge of quality management systems, documentation practices, qualification & training processes, and compliance requirements.
• Strong attention to detail with the ability to manage quality documentation accurately, consistently.
• Ability to analyze data, support quality metrics and trend reporting, and contribute to continuous improvement activities.
• Demonstrated organizational, communication, and problem‑solving skills, with the ability to manage multiple priorities and meet deadlines.
• Ability to work effectively in a cross‑functional and collaborative environment.
• Bachelor's degree in Quality, Life Sciences, Engineering, Regulatory Affairs, or a related discipline.

DESIRABLE

• Experience within the medical device, healthcare, pharmaceutical, or other highly regulated industries.
• Exposure to audit or inspection support activities, supplier quality management, and/or electronic quality management systems.
• Effective written and verbal communication skills and ability to work collaboratively in a cross‑functional, international environment.
• Advanced degree or quality‑related training.

Travel: Limited travel may be required.

COMPANY CULTURE

• Competitive remuneration package.
• Continuous training and support.
• Award‑winning leadership development programs.
• Inclusive, flexible, and accessible working arrangements.
• Equal opportunity employer supporting diversity and inclusion.

Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please contact us.