JETOUR Australia is seeking a Customer Experience Manager to lead the post-sale CX strategy across the national network. You will shape ownership journeys from delivery to servicing, manage complaint resolution and drive dealer CX standards with cross-functional partners.
You will establish a robust voice-of-customer program, develop dashboards, and ensure governance and measurement of CX outcomes. A driver licence and willingness to travel nationally are required.
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National CX Lead - Automotive in Sydney employer: JETOUR MOTOR AUSTRALIA PTY LTD
JETOUR Australia is an exceptional employer, offering a unique opportunity to be part of a growing global automotive brand in the vibrant city of Sydney. With a strong focus on professional development, employees benefit from access to cutting-edge technology and resources, a collaborative work culture, and ample career growth opportunities. The company values diversity and inclusion, ensuring a supportive environment where every team member can thrive and contribute to the advancement of automotive training and customer experience.
Contact Details:
JETOUR MOTOR AUSTRALIA PTY LTD Recruitment Team
