IT Service Delivery Field Engineer Level 2 - Melbourne
Jenny Barbour IT And Project Recruitment - Melbourne VIC
Permanent
6d ago , from Jenny Barbour IT And Project Recruitment
- Opportunities available from Level 1 through to Level 2
- Experience in IT Service Desk, Desktop Support, Field Support or Service Delivery environments
We're recruiting several IT Service Delivery professionals to join a collaborative IT Operations team supporting users across multiple locations.
These opportunities are suited to Service Desk Analysts, Desktop Support Engineers, IT Support Analysts and Field Engineers looking to further develop their careers in a modern enterprise environment.
Key Responsibilities
- Provide onsite and remote technical support to end users
- Troubleshoot Microsoft 365, Windows devices, mobile devices, printers and collaboration tools
- Manage incidents and service requests through ITSM platforms
- Support onboarding, offboarding, device deployments and access management
- Assist with technology rollouts, upgrades and asset management
- Deliver exceptional customer service while meeting service level targets
About You
- Experience in IT Service Desk, Desktop Support, Field Support or Service Delivery environments
- Microsoft 365 and Windows support experience
- Knowledge of Active Directory / Entra ID
- Exposure to ServiceNow, Jira or similar ITSM platforms
- Strong troubleshooting, communication and customer service skills
IT Service Delivery Field Engineer Level 2 – Melbourne employer: Jenny Barbour IT and Project Recruitment
At Jenny Barbour IT and Project Recruitment, we pride ourselves on fostering a collaborative and innovative work culture that empowers our employees to excel. As an Identity Architect in Melbourne, you'll benefit from a dynamic environment that encourages professional growth through exposure to cutting-edge technologies and strategic projects. Our commitment to employee development, coupled with a focus on work-life balance, makes us an exceptional employer for those seeking meaningful and rewarding careers in the IT sector.
Contact Details:
Jenny Barbour IT and Project Recruitment Recruitment Team
