At a Glance
- Tasks: Lead a dynamic store team, drive sales, and create exceptional customer experiences.
- Company: Join JD Sports, a global leader in sports fashion with a vibrant culture.
- Benefits: Enjoy quarterly bonuses, staff discounts, and career development opportunities.
- Other info: Opportunities for internal progression and a supportive work environment.
- Why this job: Be part of a trend-setting brand and make a real impact in retail.
- Qualifications: Experience in retail management and a passion for customer service.
The predicted salary is between 59400 - 72600 $ per year.
Known as the 'Undisputed King of Trainers', JD Sports is one of the world's biggest sports fashion brands. We are a global retailer with over 3,400 stores worldwide, connecting people to Sport, Music, and Fashion culture. In Australia since 2017, we now have opened 70+ stores across Australia and New Zealand. At JD Sports, we don't follow trends - we create them. We are looking for passionate people to join our team and help us stay elite in our field.
THE ROLE
This role operates Tuesday to Saturday with varying hours. By applying, you confirm your availability to work across those days. As a Store Manager, you'll run a busy store with a large team and significant financial turnover, creating exceptional customer experience while managing multiple department leaders and driving sales targets. This is a senior leadership role where you'll coach and develop your team, manage store operations, drive commerciality through smart product placement, and maximise profitability through driving sales and KPIs with your team. You'll create a positive workplace where everyone can grow while delivering the results through strong leadership and strategic thinking.
WHAT'S IN IT FOR YOU?
- Quarterly bonuses for Store Manager and Assistant Managers
- Work in a dynamic global business and engage with some of the best products and biggest sports fashion brands in the market
- We are growing 10+ stores each year, which allows a lot of internal progression
- Training and development opportunities to kickstart, evolve and shape your career
- Store Manager conference each year, where we fly all our leaders to Sydney for two days to align focuses and initiatives for the coming year
- Opportunity to progress across all areas of the business in a wide range of roles including Retail, Support Office, and our Distribution Centre
- Access to our attractive staff discount! This can also be used for friends and family
- Access to our Employee Assistance Program & Mental Health champions
- New people system designed to improve your employee experience
- Anniversary gifts to celebrate teams' milestones
- Paid parental leave for full-time employees
WHAT WE'RE LOOKING FOR
CUSTOMER EXPERIENCE
- Experience coaching teams to deliver exceptional service and build customer loyalty
- Proven ability to drive consistent service standards across multiple departments while maintaining a seamless customer experience
BUSINESS DEVELOPMENT
- Proven track record of hitting sales targets and managing budgets
- Experience using data and reports to drive profitability and identify opportunities
COMMERCIAL OPERATIONS
- Strong retail operations experience with efficient process management
- Experience leading back-of-house teams with high-volume deliveries
- Understanding of driving profit through using reports and smart product placement
PEOPLE LEADERSHIP
- Experience managing department managers or large full-time teams, plus planning who can step up into future roles
- Proven ability to build a positive team culture through coaching and recognising good work
- Track record of hiring and developing strong retail staff
- Experience managing underperformance and maintaining team standards
We are passionate about connecting with driven and skilled individuals who are invested in their development, so that together we can evolve our brand's success, alongside evolving your career. JD values diversity and inclusion and champions a culture where everyone feels valued, included, and celebrated.
Store Manager in Sydney employer: JD Sports Merrylands
At JD Sports, we pride ourselves on being a dynamic and innovative employer that fosters a vibrant work culture in Merrylands. As a Store Manager, you'll benefit from extensive training and development opportunities, quarterly bonuses, and a supportive environment that encourages personal and professional growth. Join us to be part of a global brand that values diversity and inclusion while providing an attractive employee experience with perks like staff discounts and paid parental leave.
