At a Glance
- Tasks: Create amazing customer experiences and support store operations in a fun, fast-paced environment.
- Company: Join JB Hi-Fi, one of Australia's largest and most trusted retailers.
- Benefits: Enjoy competitive pay, discounts, and access to exclusive team member perks.
- Other info: Great career growth opportunities and commitment to sustainability.
- Why this job: Be part of a passionate team that values creativity and diversity while making a real impact.
- Qualifications: Love for tech, strong communication skills, and a passion for customer service.
The predicted salary is between 31500 - 38500 $ per year.
At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.
We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi‑Fi Business. JB Hi‑Fi is the perfect place to power your career, and we’re excited to hear from you.
Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued. Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success. Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi‑Fi Group (which includes JB Hi‑Fi Australia, JB Hi‑Fi New Zealand, The Good Guys and E&S Trading).
Fantastic discounts across the JB Hi‑Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings. We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles. Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families. Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.
As a Retail Team Member, you will have the opportunity to create, support, and contribute to a high performance culture, ensuring that great customer experience is enabled across the store, including:
- Helping across a number of areas within our stores from customer facing to our back of house
- Providing a high level of customer service standards including pre, during and post the sale
- Contributing to the JB Hi‑Fi brand and store experience by assisting with merchandising of all products on the sales floor
- Supporting the efficient delivery and processing of stock into store, following store receiving processes
You have a passion for home entertainment, music, movies, technology, appliances and/or games. Enthusiastic, passionate and highly motivated. Customer focus and result driven. You will be able to communicate effectively with a diverse group of people.
JB Hi‑Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
Retail Team Member employer: JB Hi-Fi
At JB Hi-Fi, we pride ourselves on being more than just a retailer; we foster a vibrant and inclusive work culture where creativity thrives and every team member is valued. As a Sales Manager, you'll enjoy competitive remuneration, extensive training opportunities, and fantastic employee benefits, including discounts across our group and a commitment to your wellbeing. Join us in a fast-paced environment that not only supports your career growth but also encourages you to make a positive impact in the community through our Helping Hands program.
