Company Description
At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people with better ways to live, learn, work, and play, offering the latest in technology, consumer electronics, home entertainment, and appliances at great prices.
We offer unbeatable value, world-class brands and exceptional customer service across our 300+ store network, online, and in our commercial division, JB Hi-Fi Business.
JB Hi-Fi is the perfect place to power your career, and we’re excited to hear from you.
Why join JB Hi-Fi?
- Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued.
- Competitive remuneration to recognise our team for their effort, which depending on the role, may include generous sales commission and other fantastic incentives to celebrate success.
- Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
- Fantastic discounts across the JB Hi-Fi Group, plus access to Beny, our team member benefits app with exclusive offers, wellbeing perks and everyday savings.
- We offer 12 weeks paid parental leave for eligible primary carers (and a gift for new parents) and we embrace flexibility and offer hybrid working models for eligible roles.
- Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
- Our Helping Hands workplace giving program has raised millions for our charity partners to support positive impact in the community.
- Demonstrating our commitment to sustainability, we are on track to reach our goal of net zero carbon emissions by 2030 and continue to improve the way we reduce, reuse, and recycle.
Job Description
As a Home Coordinator, you will have the opportunity to create, support and uphold a culture of collective high performance and great customer experiences across the store, ensuring that the home department is supported, including:
- Working collaboratively as part of a team to deliver a positive experience for both instore and online customers
- Ensuring all Home Department activities meet compliance and legislative standards, with an emphasis on Safety, including in-store process and incident reporting
- Cross train, develop and support sales team members on all aspects of Home Department products and services
- Achievement of sales and profitability targets for your store
Qualifications
- You must enjoy working in a casual and fun atmosphere, having proven retail experience and a broad knowledge of Small Appliances and Whitegoods
- Proven customer service experience and background in cash handling, including the use of EFTPOS facilities (preferably electronic POS systems)
- The ability to sell retail products and merchandise, and the ability to work under pressure
JB Hi-Fi Limited is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you don’t meet 100% of the criteria) – please don’t hesitate to apply!
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Home Coordinator in Brisbane employer: JB Hi-Fi
At JB Hi-Fi, we pride ourselves on being more than just a retailer; we foster a vibrant and inclusive work culture where creativity thrives and every team member is valued. As a Sales Manager, you'll enjoy competitive remuneration, extensive training opportunities, and fantastic employee benefits, including discounts across our group and a commitment to your wellbeing. Join us in a fast-paced environment that not only supports your career growth but also encourages you to make a positive impact in the community through our Helping Hands program.
