Store Service Lead - Customer Experience & Operations

Store Service Lead - Customer Experience & Operations

Full-Time On-site
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The Good Guys is looking for a strong in‑store leader to drive exceptional customer experiences and oversee daily store operations. You will coach Warehouse and Customer Service teams, resolve queries, and ensure compliance with policies and procedures.

As a pivotal member of the store leadership, you will champion high standards, motivate staff, and ensure smooth inventory and service delivery to support business growth and customer loyalty.

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Store Service Lead - Customer Experience & Operations employer: JB Hi-Fi & The Good Guys

The Good Guys in Canberra is an exceptional employer, offering a vibrant work culture that prioritises teamwork and customer excellence. With a strong focus on employee growth through comprehensive training programs and a commitment to fostering a positive sales environment, team members are empowered to reach their full potential while enjoying the benefits of a hybrid work model. Join us to be part of a dynamic team that values innovation and collaboration, making every day rewarding.

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Contact Details:

JB Hi-Fi & The Good Guys Recruitment Team