At a Glance
- Tasks: Welcome customers and manage showroom operations while providing top-notch service.
- Company: Join e&s, part of the JB Hi-Fi Group, a leader in retail solutions.
- Benefits: Enjoy competitive pay, staff discounts, and comprehensive training opportunities.
- Other info: Full-time role with weekend work; great career growth potential.
- Why this job: Be part of a dynamic team that values creativity and diversity.
- Qualifications: Customer service or admin experience is a plus; strong communication skills are essential.
The predicted salary is between 49500 - 60500 $ per year.
For over 60 years, we've been helping customers create better living experiences through quality kitchen, bathroom, and laundry solutions. Customers choose e&s for the expert advice and outstanding service from our team across our expanded statewide locations. We are a proud, honest, and respectful employer, and we are people first. We are now excited to be part of the JB Hi-Fi Group, which gives us the added strength and support of one of Australia's leading retail groups. If you love retail as much as we do, we're excited to hear from you.
Why join e&s?
- Fast paced and exciting environment where diversity is celebrated, and creativity and ideas are valued
- Competitive remuneration and commission structure to recognise our team for their effort
- Access to exciting career opportunities and comprehensive training and development programs as part of the broader JB Hi-Fi Group (which includes JB Hi-Fi Australia, JB Hi-Fi New Zealand, The Good Guys and E&S Trading).
- Fantastic staff discounts and benefits across the JB Hi-Fi Group, including private health insurance offers, novated leasing, hotel discounts and energy provider deals.
- We offer 12 weeks of paid parental leave for all eligible team members.
- Invitations to supplier events and galas.
- Our Employee Assistance Program (EAP) provides counselling and a wide array of other wellbeing resources for our team members and their families.
As a Showroom Administrator with e&s, you'll be the welcoming face of our Moorabbin showroom, supporting customers and the team through a mix of customer service and administration. Every day will bring something different, from greeting customers to managing vital behind-the-scenes processes that keep our showroom running smoothly. This is a full-time, permanent role. Weekend work is involved (3/4 weekends). Please only submit an application if regular weekend work suits your circumstances.
What you'll be doing:
- Greeting and assisting customers in person and over the phone
- Processing payments, banking, reconciliations, and data entry
- Coordinating deliveries and providing after-sales support
- Assisting the team with general showroom administration
- Helping create a seamless and professional customer experience
Qualifications:
- Previous experience in customer service or administration (retail, hospitality, travel, contact centre, or sales experience welcomed)
- Excellent communication skills—both written and verbal
- Strong organisational skills with the ability to multitask in a busy environment
- A collaborative team player with a positive, proactive attitude
- Comfortable with basic computer skills and eager to learn
JB Hi-Fi Group is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion.
Store Admin employer: JB Hi-Fi & The Good Guys
The Good Guys in Canberra is an exceptional employer, offering a vibrant work culture that prioritises teamwork and customer excellence. With a strong focus on employee growth through comprehensive training programs and a commitment to fostering a positive sales environment, team members are empowered to reach their full potential while enjoying the benefits of a hybrid work model. Join us to be part of a dynamic team that values innovation and collaboration, making every day rewarding.
